Spare Parts Technical Support Engineer
2 miesięcy temu
Short Description
As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.
Together, we keep everyday life moving to build a better tomorrow
We are looking for an experienced and self-motivated Spare Parts Technical Support Engineer to join our team
Purpose of the position
Spare Parts Technical Support Engineer is the main point of contact for spare parts enquiries.
Delivers the best customer support by advising our service network with right part numbers or retrofit kits to buy.
Main tasks and responsibilities
Support our service network in identifying the right spare parts and retrofit kits to drive customer satisfaction. Perform customer request handling via JIRA, use of: E-Commerce platform, SAP ERP system, Windchill, Product Data Management Link and C-Service. Speed up responsiveness and secure functionality of Hiab products and parts flow Collaborate in aligning our part assortment with the parts catalogues teams (C-Service) Collaborate with the Product Lifecycle Management, Parts Catalogues, Sourcing and R&D; Based of case statistics proposes process improvements to drive down the number of tickets, customer satisfaction or work of related team Support the service team for service & circular letters from Product Support.
What you’ll need to succeed
Education:
Relevant and completed education in Electrical, Hydraulic and/or Mechanical EngineeringExperience:
Relevant and completed education in Electrical, Hydraulic and/or Mechanical Engineering At least 3 years of relevant experience in a technical/commercial role in a service environment Relevant experience with Product Data Management and ERP systems will be advantageCompetencies:
Very good analytical skills High attention to detail Affinity with database quality Customer focused Competent use of statistics related to business improvement metrics A strong interest in developing existing and new processes, tools and ways of working to increase efficiency and productivity. Excellent cooperation skills, ability to work with different cultures, ability to work independently and in teams.Language skills:
English - B2/C1
What we offer
Working with specialists in an international environment; Comfortable workplace and friendly atmosphere; Medicover Healthcare package; Multisport for you and your family; UNIQA Insurance for life; Hybrid working system; Co-financing parking; Office 5 minutes from SKM train station.-
Spare Parts Technical Support Specialist
4 tygodni temu
Gdańsk, Pomerania, Polska Hiab Pełny etatJob SummaryWe are seeking a highly skilled Spare Parts Technical Support Engineer to join our team at Hiab. As a key member of our service network, you will be responsible for delivering exceptional customer support by advising our service network on the right spare parts and retrofit kits to purchase.Main ResponsibilitiesSupport our service network in...
-
Purchasing Specialist for Spare Parts
3 tygodni temu
Gdańsk, Pomerania, Polska Hiab Pełny etatAbout UsAt Hiab, we strive to be pioneers and a global leader, inspiring and shaping our industry. Our world is constantly changing, with class-leading products, intelligent services, and innovative digital solutions.Together, We Keep Everyday Life MovingWe are seeking an experienced and self-motivated Purchasing Specialist to manage our spare parts...
-
Parts Assortment Engineer
1 miesiąc temu
Gdańsk, Polska Hiab Pełny etatAbout Us As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing. Together, we keep everyday life moving to build a better tomorrow We...
-
Parts Purchaser
2 tygodni temu
Gdańsk, Polska Hiab Pełny etatAbout Us As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing. Together, we keep everyday life moving to build a better tomorrow We are...
-
Parts Purchaser
6 miesięcy temu
Gdańsk, Polska Hiab Pełny etatAbout Us As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing. Together, we keep everyday life moving to build a better tomorrow We are...
-
Parts Procurement Specialist
4 tygodni temu
Gdańsk, Pomerania, Polska Hiab Pełny etatAbout Us Hiab is a global leader that is shaping its industry with class-leading products, intelligent services, and innovative digital solutions. As part of our team, you will play a key role in our success story. Purpose of the Position The Parts Procurement Specialist is responsible for the operational purchasing of spare parts and managing any...
-
Parts Assortment Specialist
4 tygodni temu
Gdańsk, Pomerania, Polska Hiab Pełny etatAbout UsAt Hiab, we're shaping the future of our industry with innovative solutions and intelligent services. Our world is constantly evolving, and we're looking for an experienced professional to join our team as a Parts Assortment Specialist.Purpose of the PositionThis role involves managing and optimizing the assortment of parts and components required...
-
Parts Procurement Specialist
4 tygodni temu
Gdańsk, Pomerania, Polska Hiab Pełny etatAbout UsAt Hiab, we're committed to shaping our industry and inspiring our success story. As a global leader, we're constantly evolving to meet the changing needs of our customers.Key ResponsibilitiesProcure spare parts according to planning parameters.Manage international supplier base to ensure supplier performance.Collaborate with part planners to improve...
-
Parts Assortment Specialist
4 tygodni temu
Gdańsk, Pomerania, Polska Hiab Pełny etatAbout HiabAs a global leader in the industry, Hiab is committed to driving innovation and excellence in our products and services. We are constantly evolving to meet the changing needs of our customers and the market.Job SummaryWe are seeking an experienced Parts Assortment Engineer to join our team. The successful candidate will be responsible for managing...
-
Parts Inventory Specialist
3 tygodni temu
Gdańsk, Pomerania, Polska Hiab Pełny etatAbout UsAs a global leader in the industry, Hiab is committed to driving forward our success story, inspiring and shaping our industry through innovation and excellence. Our world is constantly changing, and we need talented individuals to help us navigate this change.Job SummaryWe are seeking an experienced and self-motivated Parts Assortment Engineer to...
-
Technical Support Specialist
4 tygodni temu
Gdańsk, Pomerania, Polska Acoustic Pełny etatJob Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our Engineering Support Team. As a Technical Support Specialist, you will be responsible for providing product and backend technical support to our clients and internal users.Key Responsibilities:Provide timely and effective technical...
-
Technical Support Specialist
1 miesiąc temu
Gdańsk, Pomerania, Polska GR8 Tech Pełny etatAbout GR8 TechWe are a global product company that provides innovative, scalable platforms and business solutions for the iGaming industry.Our experience in the industry has allowed us to develop a comprehensive understanding of the needs of our clients, and we have successfully implemented our solutions in various markets.We are committed to providing...
-
Technical Support Specialist
4 tygodni temu
Gdańsk, Pomerania, Polska b2bnetwork Pełny etatJob DescriptionAs a key member of the CBP Technology and Infrastructure block, you will be contributing to the technical support team for Temenos T24. Your main responsibilities will include analyzing and troubleshooting technical issues, liaising with Temenos teams to resolve product problems, and supporting migration and release events.Key...
-
Application Support Engineer
7 dni temu
Gdańsk, Trójmiasto, Polska Banqsoft Pełny etatWho we are looking for!We are looking for Application Support Engineer to become part of our SaaS Operations Team providing business critical operational services to our Customers core software, infrastructure, and integrations. You´ll be the Technical Account Manager for key SaaS Customers and will, in cooperation with Service Manager plan/execute changes,...
-
Technical Support Specialist
1 miesiąc temu
Gdańsk, Pomerania, Polska NAVBLUE Pełny etatSummaryWe are seeking a highly skilled Technical Support Specialist to join our team at NAVBLUE, an Airbus Company. As a Technical Support Specialist, you will be responsible for providing exceptional technical customer support for our N-Ops & Crew product, with the opportunity to extend your expertise to additional products in line with business needs.Key...
-
Software Integration and Certification Engineer
4 tygodni temu
Gdańsk, Pomerania, Polska Boeing Pełny etatSoftware Integration and Certification Engineer Job SummaryWe are seeking a highly skilled Software Integration and Certification Engineer to join our Software Engineering team in Poland. As a key member of the team, you will be responsible for preparing, validating, and releasing builds of Loadable Software Airplane Parts (LSAP).Key...
-
T24 Technical Support Specialist
1 miesiąc temu
Gdańsk, Pomerania, Polska b2bnetwork Pełny etatJob SummaryWe are seeking a highly skilled T24 Technical Support Specialist to join our team at b2bnetwork. As a key member of our technical support team, you will be responsible for analyzing and troubleshooting technical issues in our Temenos T24 system.Key ResponsibilitiesAnalyze and troubleshoot technical issues in our Temenos T24 systemLiaise with...
-
Calypso DevOps Support Engineer
1 miesiąc temu
Gdańsk, Pomerania, Polska Jit Team Pełny etatJob Title: Calypso DevOps Support EngineerWe are seeking a highly skilled Calypso DevOps Support Engineer to join our team. The ideal candidate will have a strong background in investment and trading banking operations, with a minimum of 8 years of experience in support activities.The successful candidate will be responsible for covering daily operations on...
-
T24 Technical Support Specialist
1 miesiąc temu
Gdańsk, Pomerania, Polska b2bnetwork Pełny etatJob SummaryWe are seeking a highly skilled T24 Technical Support Specialist to join our team at b2bnetwork. The successful candidate will be responsible for analyzing and troubleshooting technical issues in our Temenos T24 system, working closely with experts from various teams and Temenos.Key ResponsibilitiesAnalyze and troubleshoot technical issues in our...
-
Payment Technical Support Specialist
1 miesiąc temu
Gdańsk, Pomerania, Polska GR8 Tech Pełny etatAbout the RoleWe are seeking a skilled Payment Technical Support Specialist to join our team at GR8 Tech. As a key member of our support team, you will be responsible for providing technical assistance and support to our clients and internal teams.Key ResponsibilitiesCustomize and launch new payment methods, features, and projects;Investigate and resolve...