Customer Delivery Manager

6 miesięcy temu

Wrocław, Polska Xperi Holding Corporation Pełny etat

About the role:

Within our Smart TV Media Platform business unit, we are now looking for a Customer Delivery Manager. You will be based in the Warsaw or Wroclaw area, Poland. Our business unit is a globally distributed organization with a true international spirit. At the same time, we have local offices with a first name atmosphere. In the Customer Delivery department, our charter is to be the voice of the customer within our business and to work with our customer’s teams to drive programs with them to accelerate the global footprint of Powered by TiVo TVs. As a Customer Delivery Manager, you will lead and co-ordinate internal teams across Commercial, Marketing, Product Management, Engineering, Quality Assurance and Support departments to deliver programs of work, working in concert with our external partners and customers.  What you will get to do:   Within the team, your key responsibilities are  Team leadership – to inspire, drive and co-ordinate technical and commercial teams to collaborate and deliver effectively and efficiently against agreed goals Program Delivery – Build plans and execute on delivery timelines, managing risks and issues with internal and external stakeholders Collaborate and communicate – working effectively with all internal stakeholders (up to and including CxO level) and with our partners and customers (across all levels within their organization). Building and developing relationships and delivering on commitments are key attributes to this role, and pivotal to the success of the Customer Delivery Team Who we are looking for: Program delivery experience in a customer facing environment Business and commercial acumen to understand the needs of our customer and to champion their cause within our organisation At least eight years of equivalent industry experience within a software development and delivery organization. Experience in the software delivery lifecycle  Practical knowledge and understanding of project management methodologies  Communication skills to understand business requirements and technical concepts and be able to discuss these with both technical and non-technical people to work collaboratively to build plans and communicate the logical sequencing of tasks and actions to deliver on these plans to co-ordinate and track progress and communicate effectively and motivate teams to solve problems and issues as they arise Fluent Polish and English (C1 level), both written and spoken Education and continuous learning  Bachelor’s degree in a relevant field (or equivalent work experience)  Curiosity and a passion for learning new things.  Nice to have: Past or current industry experience related to the role. Experience with line management   Life @ Xperi: At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes.Our employees and their families are important to us, and our comprehensive pay, stock and benefits programs reflect that. Xperi supports personal well-being, builds financial security and enables employees to share in our collective success.Rewards include: Competitive compensation (salary, equity and bonuses) and comprehensive benefits designed to foster work-life balance, care for your health, protect your finances and help you save and invest for the future. Generous paid time away from work, including flexible time off, holidays and sick time, health and wellness initiatives, and a charitable match program to help you give back to your community. Great perks, which vary by location and can be site-specific: employee discounts, transportation reimbursements, subsidized cafes and fitness facilities. A flexible, hybrid work environment combining the best of in-office collaboration and community-building along with the benefits of working from home.

  • Service Delivery Manager

    4 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Sidel Pełny etat

    Service Delivery ManagerAt Sidel, we seek a Service Delivery Manager to oversee the growth and optimization of our Services offering.Your MissionDrive sales and profitability of Services by adapting zone strategies to regional needs.Ensure customer production lines are optimized for maximum efficiency.Monitor Sidel product performance, report...

  • Manager Service Delivery

    4 tygodni temu

    Wrocław, Polska C.H. Robinson Pełny etat

    C.H. Robinson is looking for a Manager of Service Delivery to lead our service strategy for a select group of clients. In this role, you’ll ensure our high standards are met by focusing on Service Delivery Excellence, enhancing Customer Satisfaction, and supporting team development, all while championing continuous operational improvement. If you're...

  • Customer Experience Lead

    4 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska C.H. Robinson Pełny etat

    C.H. Robinson is seeking a skilled Customer Experience Lead - Service Delivery Strategist to oversee service delivery excellence for a select group of clients.This role requires strong leadership and communication skills, as well as the ability to drive continuous improvement and champion customer satisfaction.The ideal candidate will have a minimum of 5...

  • IT Service Delivery Manager, Manufacturing Operations

    2 miesięcy temu

    Wrocław, Województwo dolnośląskie, Polska Smith+Nephew Pełny etat

    Smith & Nephew is a leading medical device company with a mature IT operating model. Our AMS Service Delivery function works in conjunction with our AMS service provider and other IT service verticals. We have invested in digitalization and automation of Manufacturing, Quality & Regulatory operations.As part of our leadership team, we are seeking a Service...

  • IT Service Delivery Manager, MFG

    6 miesięcy temu

    Wrocław, Polska Smith+Nephew Pełny etat

    Smith & Nephew (S&N) is a large multi-national Medical Device company with a mature IT operating model which does include a mature AMS Service Delivery function working in conjunction with our AMS service provider and other IT service verticals. S&N has invested in digitalization and automation of Manufacturing, Quality & Regulatory operations. As part of...

  • Cloud Delivery Manager

    6 miesięcy temu

    Wrocław, Polska KRUK Pełny etat

    Jeśli: Masz doświadczenie w koordynacji projektów, Wiesz czym się różni chmura od on-premis, Zarówno infrastruktura IT jak i software nie są Ci obce, Chcesz się rozwijać poznając nowe technologie Chcesz współpracować z klientem wewnętrznym i zewnętrznym Chcesz budować rzeczywistość chmurową naszej Grupy ..to prawdopodobnie...

  • Customer Success Manager

    4 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska hugetalents Pełny etat

    Drive Customer Growth with HugetalentsHugetalents, a leading fintech company, is seeking an exceptional Candidate Title: Customer Success Manager - Growth Expert. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving revenue growth through strategic planning and execution.About the Role:We are...

  • Customer Service Expert

    3 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska 3M Pełny etat

    Job DescriptionThe Impact You'll Make in this RoleAs a CO Analyst - Customer Care with German, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.You will make an impact by:Building strong customer relationships through prompt and effective responses to inquiries via...

  • Strategic Project Delivery Manager

    3 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Fluke Pełny etat

    About the RoleWe are seeking an experienced Project Delivery Manager to join our team at Fluke. As a key member of our organization, you will be responsible for leading and managing a team of program managers and coordinators.Key Responsibilities:Leadership and Oversight:Lead a team of geographically dispersed direct reports, including program managers and...

  • International IT Project Manager

    4 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Aliaxis Pełny etat

    As a key member of our team, you will be responsible for the successful delivery of IT projects in the EMEA region.We are seeking an experienced IT Project Manager to lead the delivery of complex IT systems for Manufacturing and Supply Chain across multiple plants and distribution centers.The ideal candidate will have extensive experience in delivering IT...

  • Service Delivery Manager

    5 miesięcy temu

    Wrocław, Polska DXC Technology Pełny etat

    Job Description: Why join DXC Technology? DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver...

  • Database Solutions Delivery Manager

    3 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska MAHLE Shared Services Poland Sp. Z O.o. Pełny etat

    Attractive Compensation PackageWe offer a competitive salary of €90,000 - 120,000 per annum, depending on experience.As a member of our team, you will receive* A comprehensive health insurance package* Multisport fitness membership* Group life insurance* Prepaid cards for employee benefitsOur company culture emphasizes collaboration and teamwork. You will...

  • Customer Growth Specialist

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Aptean Pełny etat

    Aptean Inside Sales Account Manager RoleWe are seeking an experienced Inside Sales Account Manager to join our dynamic team in Wrocław, Poland. As a key member of our sales team, you will be responsible for revitalizing dormant accounts and uncovering untapped opportunities within our existing customer base.

  • Customer Support Manager with International Focus

    3 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska QIAGEN Pełny etat

    About QIAGENAt the heart of QIAGEN is a vision to make improvements in life possible. We are on an exciting mission to drive innovation and continuous improvement in science and healthcare, making a real difference in people's lives.We have over 6000 employees across the globe, working together as outstanding and passionate teams. Our company culture...

  • Customer Development Manager

    4 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Orbia Pełny etat

    Unlock Your Potential in a Purpose-Led Career We are looking for a results-driven Customer Development Manager to join our team at Orbia Building & Infrastructure (Wavin) in Poland. As a key member of our sales division, you will be responsible for driving sales and quality objectives by building and maintaining long-term relationships with customers in the...

  • Coordinator, Customer Care, German Speaker

    4 miesięcy temu

    Wrocław, Polska UPM Pełny etat

    Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees...

  • Customer Service Professional

    3 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska MAHLE Pełny etat

    Job OverviewThis role is centered around delivering exceptional customer support and sales assistance to MAHLE's clients. The ideal candidate will be proficient in accessing customer information, processing activities, and supporting sales personnel.ResponsibilitiesAccessing customer portal for necessary information and activity processingSupporting multiple...

  • Cybersecurity Risk Manager

    4 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska 3400 Kyndryl Global Services Delivery Centre Polska Sp. z o.o Pełny etat

    About 3400 Kyndryl Global Services Delivery Centre Polska Sp. z o.o.We are a leading provider of IT infrastructure services, and we are looking for a highly skilled Cybersecurity Risk Manager to join our team.Our company is committed to delivering innovative solutions that meet the evolving needs of our customers. We have a strong focus on cybersecurity, and...

  • Master Data Manager

    4 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Michael Page Pełny etat

    Job Description:We are seeking a skilled Master Data Manager to join our team at Michael Page in Wrocław. This is an exciting opportunity for a detail-oriented professional with experience in master data management, procurement, logistics, order management, or customer service.About the Role:This full-time position will involve working closely with various...

  • Customer Service Coordinator, Dutch Speaker

    4 miesięcy temu

    Wrocław, Polska UPM Pełny etat

    Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees...