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Director, Documentation CoE
1 miesiąc temu
This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Summary
Support the highest profile GS client negotiations E2E, on core products and services ensuring a positive client experience. Support the management and control of bank templates (content and process) to be a positive differentiator for our clients and to enable our Client Managers and operational teams to work efficiently and effectively. Lead and support strategic initiatives to enhance the overall documentation landscape promoting a positive client experience and simplification of internal bottlenecks/processes.
Key Responsibilities
Support best in class transactional negotiations focusing on GS platinum & gold strategic clients offering bespoke and creative documentation solutions, to win, grow and defend the business.
Deliver and maintain documentation, documentation infrastructure and process improvements and to support the optimisation of: (i) bank wide transactional execution (cost efficiencies, TAT, productivity and process improvements) and (ii) the client experience, by making SCB documentation a positive differentiator balancing client alignment, risk mitigation controls and perspectives.
Support a fit-for-purpose, client focussed, best-in-class Client Documentation Centre of Excellence transactional execution and support model. Deliver client differentiating value-add, by aligning its priorities with those of the business segments and countries, whilst adhering to good governance and control standards.
Support a globally consistent, end to end best-in market transactional process model, maintaining high standards, controls, and valued behaviours.
Collaborate with Control Functions to revise and challenge operating and organizational models and to objectively review standards and quality of support provided.
Support a responsive, autonomous and focussed Client Doc COE team. Support CIB, proactively leading by example on high value / strategic negotiations enabling GS teams to meet their respective sales and growth targets.
Support implementation of all strategic recommendations and review other stakeholder recommendations with the optimum E2E client journey in mind.
To be the business go to of choice for major strategic client documentation proposals, negotiations, expansions and for the resolution of impasses on the same.
Support the design and conduct of training for client managers and associated stakeholders to enhance their knowledge, understanding, and independence of the E2E transactional journey.
Support alignment between onshore and offshore teams in accordance with the overall onshore-offshore client delivery model.
Support escalation sessions to ensure ALL GS client negotiation impasses are effectively resolved with the appropriate stakeholders and record and remedy needless impasses to avoid repetition of the same.
Assist with being the GS and other business teams representative and voice on potential legal and regulatory changes, ensuring that any potential documentation / repapering initiatives are necessary and devising strategies to mitigate the same.
Skills and Experience
+10 yeas Legal counsel
Working with large Multinational Companies / Financial Institutions and proven global track-record of client execution for documentation with specific focus on MNC's.
A very good understanding of the business and region - particularly GS as a client / banking and Europe & Americas.
Excellent interpersonal skills in networking and influencing decisions.
Excellent communication skills - oral, written and presentation.
Excellent training skills - have provided numerous training to teams on documentation.
Good product knowledge including the processes and procedures.
Good legal / regulatory knowledge including policies, processes and procedures.
Proven project management experience for group wide implementations of legal and regulatory initiatives.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
