Training Delivery Specialist

4 tygodni temu


Łódź, Łódź Voivodeship, Polska Capita Pełny etat
Job Title: Training Delivery Specialist

Capita is seeking a skilled Training Delivery Specialist to join our team.

  • Conduct Training Needs Analysis and identify training requirements for new starts and BAU.
  • Develop and document training material to ensure process in place for regular reviews and updates.
  • Create assessments and evaluation process to capture all training outcomes.
  • Plan, implement, and deliver training programs for designated areas.
  • Manage and maintain e-learning tools and platforms used across the business.
  • Deliver coaching and feedback sessions in a constructive and proactive manner.
  • Collaborate with operational teams to agree best training approach.
  • Record all training outcomes on appropriate systems in a timely manner.
  • Communicate with stakeholders on planned interventions and associated results.
  • Support the L&D team with ad-hoc development activities as required.

Requirements:

  • English at C1 level.
  • Minimum of 3 years' experience in training, design, delivery, and evaluation within a high-volume operational environment.
  • Ability to identify performance improvement opportunities to coach and develop staff.
  • Experience of training requirements in a regulated financial services environment.
  • Ability to prioritize workload dependent on changing business requirements.
  • Excellent organization skills and attention to detail.
  • Excellent customer service, communication, and interpersonal skills.
  • Self-motivated with ability to motivate others.
  • Strong Client and Stakeholder management.

What We Offer:

  • Employee Assistance Program for employees and their families.
  • An extra day off for voluntary activities close to your heart.
  • Access to our Employee Network Groups.
  • Opportunity to become an Internal Trainer.
  • A multinational environment with strong ties to UK business culture.
  • LuxMed medical healthcare and Generali group insurance.
  • Multisport Plus / Classic or MultiKafeteria benefit systems.
  • A positive atmosphere with excellent work-life balance.

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