CRM User Retention Specialist

1 miesiąc temu


Gliwice, Polska CRM MINE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etat

Job Description

We are looking for a highly skilled CRM User Retention Specialist to join our international team. As a key member of our team, you will be responsible for planning, executing and optimizing CRM campaigns to strengthen customer management processes and improve communication in various areas, including igaming.

About the Role

This is a challenging and rewarding role that requires strong analytical skills, creative thinking, and the ability to work independently with minimal supervision. You will have the opportunity to work on a variety of projects, from creating content and sending communications related to CRM campaigns to managing websites' content and establishing automations and customers' journeys in CRM campaigns.

Key Responsibilities

  • Planning, execution and optimization of CRM campaigns;
  • Users' segmenting;
  • Creating content and sending communication related to CRM campaigns;
  • Managing sites' content;
  • Establishing automations and customers' journeys in CRM campaigns;
  • Creating reports and analyses of executed campaigns;
  • Executing other CRM-related tasks.

Requirements

To be successful in this role, you will need:

  • At least 2 years experience in CRM;
  • Fluency in spoken and written English (min. B2);
  • Advanced knowledge of MS Office package (in particular MS Excel);
  • Good analytical skills;
  • Creative and logical thinking skills;
  • Availability to work weekends;
  • Knowledge of igaming will be an asset.

Benefits

We offer a competitive salary range of $45,000 - $60,000 per year, flexible working time, additional day off on your birthday, and regular integration events.

About Us

Our company, CRM MINE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, specializes in user retention and helps our clients strengthen their customer management processes, implement new tools and automations, and develop better communication in various areas, including igaming.



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