Business Excellence Trainer

1 miesiąc temu


Warszawa, Mazovia, Polska VELUX Group Pełny etat

The VELUX Group is a leader in the sustainable indoor living industry, offering a world of opportunities for those who live, work and play under the roof. Our mission is to create a brighter future for our customers and employees alike.

We are seeking a highly motivated and experienced Business Excellence Trainer to join our team. As a key member of our Business Services organization, you will be responsible for delivering training programs that enhance customer service skills and create a culture of exceptional service.

Your Key Responsibilities

  • Design and deliver training programs that meet the needs of our customers and employees
  • Conduct engaging seminars, workshops, and individual training sessions
  • Collaborate with managers to identify training needs across various departments and teams
  • Mentor and support new hires during their onboarding process
  • Support Lean Expert in conducting Lean trainings and workshops
  • Prepare educational content such as module summaries, videos, and other resources
  • Create effective training programs that align with business goals and enhance employee skills

Your Qualifications

  • More than 1 year of experience in a specific field (Business Optimisation, Service Excellence) as a trainer
  • Bachelor's / Master's Degree
  • Advanced MS Office experience
  • Very good knowledge of English (min. C1 level)
  • Self-driven, proactive and flexible
  • Great communication skills and a constructive mindset towards challenges
  • Feeling of ownership and responsibility for the tasks
  • Team player, with can do attitude

What We Offer

  • Constructive cooperation based on trust and respect for the employee
  • Stable employment in the company operating for 34 years in Poland
  • Amazing team
  • Bonus system
  • Employee Pension Scheme financed entirely by the employer
  • Attractive well-being package (platform MyBenefit, life insurance, lunch card, gift cards)
  • Private medical care with telemedicine and rehabilitation
  • Employee Foundation support
  • Internal development program addressed to all employees (LEVEL Up)
  • Hybrid model of work
  • Flexible working hours
  • Additional 2 days of holiday for volunteering
  • Modern office full of light, fresh air and the highest quality office equipment. Parking spaces available to employees
  • Massages in the office
  • Referral program
  • Work contract for 6 months and later on undetermined one
  • Employee discount on VELUX product


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