Business Excellence Trainer
1 miesiąc temu
The VELUX Group is a leader in the sustainable indoor living industry, offering a world of opportunities for those who live, work and play under the roof. Our mission is to create a brighter future for our customers and employees alike.
We are seeking a highly motivated and experienced Business Excellence Trainer to join our team. As a key member of our Business Services organization, you will be responsible for delivering training programs that enhance customer service skills and create a culture of exceptional service.
Your Key Responsibilities
- Design and deliver training programs that meet the needs of our customers and employees
- Conduct engaging seminars, workshops, and individual training sessions
- Collaborate with managers to identify training needs across various departments and teams
- Mentor and support new hires during their onboarding process
- Support Lean Expert in conducting Lean trainings and workshops
- Prepare educational content such as module summaries, videos, and other resources
- Create effective training programs that align with business goals and enhance employee skills
Your Qualifications
- More than 1 year of experience in a specific field (Business Optimisation, Service Excellence) as a trainer
- Bachelor's / Master's Degree
- Advanced MS Office experience
- Very good knowledge of English (min. C1 level)
- Self-driven, proactive and flexible
- Great communication skills and a constructive mindset towards challenges
- Feeling of ownership and responsibility for the tasks
- Team player, with can do attitude
What We Offer
- Constructive cooperation based on trust and respect for the employee
- Stable employment in the company operating for 34 years in Poland
- Amazing team
- Bonus system
- Employee Pension Scheme financed entirely by the employer
- Attractive well-being package (platform MyBenefit, life insurance, lunch card, gift cards)
- Private medical care with telemedicine and rehabilitation
- Employee Foundation support
- Internal development program addressed to all employees (LEVEL Up)
- Hybrid model of work
- Flexible working hours
- Additional 2 days of holiday for volunteering
- Modern office full of light, fresh air and the highest quality office equipment. Parking spaces available to employees
- Massages in the office
- Referral program
- Work contract for 6 months and later on undetermined one
- Employee discount on VELUX product
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