Senior KYC Operations Manager

3 tygodni temu


Warszawa, Mazovia, Polska 11101 Citibank Europe plc Poland Pełny etat

Job Title: Senior KYC Operations Manager


About the Role:


We are seeking a highly experienced Senior KYC Operations Manager to join our team at 11101 Citibank Europe plc Poland. As a key member of our Compliance and Control department, you will be responsible for managing and leading our KYC operations, ensuring they are executed in accordance with Citi compliance policies and overseeing the KYC control environment.


Key Responsibilities:



  • Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment;
  • Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally;
  • Provide people management and development responsibilities and ensure team service level standards are met;
  • Liaise with Compliance department and senior management within business units supported;
  • Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program;
  • Ensure a high level of quality before cases are finalized;
  • Act as SME to senior stakeholders and/or other team members.

Requirements:



  • 5-8 years of relevant experience;
  • Bachelor's degree/University degree;
  • Ability to work under time pressure and without supervision;
  • Excellent interpersonal, communication and stakeholder management skills;
  • Fluent English;
  • Strong Analytical and problem-solving skills;
  • Empathy and ability to positively influence team morale.

About Us:


At 11101 Citibank Europe plc Poland, we offer a unique type of role on the Polish market – with the largest scale and biggest international clients. We provide a number of other financial and non-financial benefits (Medicover, MultiSport, private pension plan, life insurance etc.). A chance to develop your own career across a number of diverse, growing functions. Great atmosphere in our offices. Constant development opportunities with an access to unlimited number of trainings.


Job Details:


Job Family Group: Compliance and Control


Job Family: Business KYC


Time Type: Full time


Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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