Business Operations Coordinator

1 tydzień temu


Katowice, Silesia, Polska Software International Pełny etat
Job Summary

We are seeking a detail-oriented and proactive Business Operations Coordinator to join our Merchant Accounts team.

Key Responsibilities
  • Manage online merchant accounts, preparing and coordinating applications, updates, and documentation.
  • Maintain organized records of merchant account information, documentation, and correspondence.
  • Serve as a primary point of contact for merchant inquiries, providing exceptional customer service and support.
  • Liaise with merchant account clients and other external parties to facilitate smooth account management.
Requirements

To be successful in this role, you will need:

  • 3+ years of administrative experience, preferably in a fast-paced environment.
  • Strong attention to detail, aptitude with numbers, decision-making, and problem-solving skills.
  • Excellent communication skills, both verbal and written, with a strong customer service orientation.
  • Able to multitask, prioritize tasks effectively, and work efficiently in a dynamic environment.
Benefits

As a Business Operations Coordinator, you will have the opportunity to work in a remote setting, adapting your work schedule to accommodate client time zones. You will also have access to Microsoft 360 (Word & Excel) and Jira software. Fluency in English verbal and written communication is a must.

The estimated annual salary for this position is $104,000 CAD ($10 EURO/hour), based on a 1600 Euro/month rate and a multi-year contract with opportunities for re-extension.



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