Tencent Games Community Development Specialist

4 tygodni temu

Warszawa, Mazovia, Polska Tencent Pełny etat

About the Role

As a key member of the Global Publishing Team, you will collaborate with studio partners and regional publishing teams to deliver integrated global community programs across multiple Level Infinite titles. This is an exciting opportunity to lead global community strategy across a range of in-development titles and work with studios across Europe as they bring their creative projects to life.

Job Responsibilities

  • Community Management: Work with studio community teams to build their community infrastructure as games move through Alpha and Beta development. Monitor conversations and content, promptly respond to hot topics and trends in the current market, adjust strategy and produce reports on community feedback for development teams.
  • Build Testing Communities: Recruit early adopter players to participate in game testing phases - Alpha, Beta, EA, launch. Build community portals to house these players' communities, growing them as the game progresses to launch. Work on reward systems that bring these players back through testing phases. Nurture these communities through to launch and amplify opinion leaders that grow from these testing phases.
  • Partner Strategy: Work with streaming platforms on activations (Twitch drops). Track and report the major issues and opportunities of each game's community in a timely manner and engage key stakeholders. Create and host community events. Partner with studio/lead testing programs with community.
  • Influencer Strategy: Work with studio teams to identify, suggest, and amplify relevant influencers for each title. Design, implement, and measure our programs. Directly responsible for outreach to and management of top-tier influencers, building and managing relationships with influencers via ongoing communication. Partner with social channels to ensure integrated promotion of game events tied to testing and launch beats.
  • Regional Amplification: In close collaboration with Regional publishing teams, lead the localization of our global content strategy, support local activations, and report on results to inform global planning.

Requirements

  • Bachelor's degree and above. Excellent spoken and written English.
  • 8 years+ of audience/community management. Proven experience in building communities through the early stages of game development and testing, and leading them through to launch and beyond.
  • Experience running community campaigns on major content platforms, especially YouTube, Twitch, and TikTok.
  • A real passion for the games industry with genuine interest and knowledge in games. You will be the voice of our game to the players, so some experience of speaking at public events is required along with the ability to empathize with the varied needs of different player types.
  • Able to communicate and work closely with cross-functional teams, adapt to different time zones, be able to respond to team requests in a timely manner.
  • Organized and with very good project management skills. Able to prioritize effectively and be competent in handling multiple programs across multiple markets.
  • High levels of initiative, energy, ownership, and urgency.
  • Capability to travel to support our partners in North America, Western Europe, or Asia.

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