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Regional Operations Manager
4 tygodni temu
Key Responsibilities:
- Coordinate with business operations, courier operations, and the onboarding team to ensure a balanced supply and demand.
- Oversee the gross margin and develop initiatives to improve this metric.
- Manage the fleet structure, quality, and incentive schemes, as well as driver relations.
- Analyze results, historical data, and multiple data points to identify areas for improvement.
- Collaborate with the Commercial & Account Management team to understand client requirements.
- Design onboarding plans alongside the Courier Operations Team.
- Conduct root cause analysis and identify areas for operational improvement.
- Plan the rollout/launch of new clients, pickup locations, and verticals with cross-functional teams.
Requirements:
- At least 2 years of experience in consulting, retail, FMCG, or logistics-based roles. Q-commerce, food delivery, or micro mobility experience is a plus.
- Proven organizational and analytical skills, with proficiency in Excel required. SQL knowledge is a plus.
- Data-driven and passionate about problem-solving.
- Will to learn a business from the ground up and suggest new ideas.
- Great ownership and ability to make decisions.
- People-person who collaborates in cross-country & cross-team projects.
- Great interpersonal & communication skills in English.
About Stuart:
- International, dynamic, and passionate environment with a culture focused on learning and development.
- Hybrid working model and flexible hours.
- Current benefits include meal vouchers, Stuart Academy, wellness allowance, private healthcare, and work-from-abroad policy.
