People and Culture Operations Specialist with International Focus

3 tygodni temu

Warszawa, Mazovia, Polska 249 Discovery Polska Sp. z o. Pełny etat

Who We Are...

Innovative and dynamic, 249 Discovery Polska Sp. z o. is a global leader in shaping the future of entertainment and media. Our team is passionate about bringing characters to life, delivering exceptional employee experiences, and driving growth through collaboration.

Your New Role...

We are seeking a P&C Operations Specialist with French language skills to join our Global Business Services (GBS) People & Culture (P&C) Operations team. As a Specialist, you will utilize your excellent customer service skills to deliver an exceptional employee experience, partnering with subject matter experts across our People & Culture function to provide timely responses to employee's queries across our Europe, Middle East and Africa (EMEA) regions.

Your Role Accountabilities...

  • Collect, manage, verify data that has to be submitted to the Payroll teams
  • Update / maintain master data in relevant HCM systems
  • Analyse data processed in the systems to determine compliance and accuracy
  • Conduct audits and quality assurance testing to ensure accuracy of transactions and processes
  • Prepare different reports (predefined / ad-hoc) required for Payroll purposes
  • Support employees, line managers and external vendors with diverse queries and service requests across various communication channels, including case management
  • Manage and action cases requested by employees in HCM system and ServiceNow
  • Work collaboratively as a global team with other areas of the People & Culture team or other Discovery teams (such as Global Technology & Operations) to resolve escalated or misdirected employee questions
  • Ensure integrity and accuracy of employee records
  • Assist with testing related to People & Culture systems if required
  • Participate in People & Culture projects and initiatives to improve processes and drive efficiencies
  • Assist in training new team members
  • Assist in maintaining accurate and up to date process guides for the Pre-payroll team
  • Focus on ongoing process improvements
  • Perform other responsibilities as assigned which may become essential to the position

Qualifications & Experience...

  • 2+ years of professional experience in a global organization in HR shared services
  • Fluency in Polish & English & French both written & spoken
  • Payroll related experience. Knowledge of People & Culture (HR) Systems like ServiceNow (case management), Workday, SAP, ADP is preferred. Strong skills required with Outlook, Excel, Word, and PowerPoint.
  • Strong relationship skills. Experienced in building and maintaining effective collaborations. Recognized for reliability, integrity, and trustworthiness.
  • Skilled in process improvements and problem solving, taking initiative to own work projects/tasks. Ability to manage ad-hoc high-volume activities in a fast-paced environment independently.
  • Excellent planning, time management, prioritization, and follow-up skills. Has strong analytical skills and attention to detail. Basic experience in project management.
  • Exceptional communication and customer service skills, capable of conveying complex information clearly at all levels and in English. Must have flexible and adaptable attitude to cope with fast-changing and complex environment. Comfortable working with a global consumer base and different cultures.
  • Ability to work in office 3 days per week.

What's in it for you...

  • Contract of employment
  • Hybrid work model, flexible working hours
  • Free access to player.pl and HBO Max
  • Benefit package: private medical healthcare, life insurance, MyBenefit cafeteria including sport card, social funds, retirement pension plans, recognition platform, employee referral program
  • Work-life balance initiatives: wellbeing platform, yoga, massages, educational webinars, Employee Assistance Program, internal media initiatives
  • Training & development: sharing the cost of English lessons, Employee Resource Groups, Bridge learning platform, sharing sessions with experts, periodic movie shows in the office cinema room
  • CSR activities: volunteering, eco & social initiatives
  • Casual dress code
  • Parking space available for booking

How We Get Things Done...

This last bit is probably the most important Here at 249 Discovery Polska Sp. z o., our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day-to-day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

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