Customer Service Healthcare Advisor
6 dni temu
Job Title: Customer Service Healthcare Advisor
About the RoleWe are seeking a highly skilled and communicative individual to join our team as a Customer Service Healthcare Advisor. As the first point of contact for customers, you will play a crucial role in delivering exceptional service and bridging the gap between customer needs and solutions.
Key Responsibilities:- Immerse yourself in healthcare advising, contributing to the success of top brands.
- Be an effective communicator, ensuring smooth collaboration between customers and clients.
- Provide expert advice and support to customers via phone, email, or chat.
- Foster enduring relationships with customers, building trust and loyalty.
- Take charge of solving complex problems and maintaining a positive image for our clients.
- Develop strategic recommendations to enhance customer experience and drive business growth.
- Bachelor's or Master's degree in medical studies (pharmacy, biotechnology, etc.)
- Fluency in German and English
- Effective organization and time management skills
- Self-motivation and multitasking abilities
- Possess a strong passion for the medical field and a willingness to continuously improve knowledge
- Full-time schedule with day shifts (8:00-19:00) from Monday to Friday, with every second Saturday being a working day
- '2 weeks training' and 'learning by doing' approach for professional growth and development
- International and diverse work environment offering opportunities for growth and expansion
- Ongoing investment in employee development, reflecting evolving skills and potential
- Employment Contract, Private medical care, Group insurance program, sports and leisure program, Social activities, events, and celebrations
Estimated Salary: $50,000 - $60,000 per year based on industry standards and location considerations.
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