IT Support Professional
6 dni temu
Arηs is a leading provider of IT services, specializing in managing complex IT projects and systems for large organizations.
We have 16 entities across 8 countries worldwide, with over 2500 consultants. Our corporate structure enables us to respond quickly to market changes and customer requests.
Job DescriptionWe are seeking an experienced IT Support Professional to join our team in one of the biggest European organizations.
The successful candidate will provide high-quality technical assistance and support services for both internal and external users, processing service requests and incidents, and identifying workarounds, troubleshooting, and analyzing reported incidents.
RequirementsTo be successful in this role, you will need:
- Bachelor's Degree plus a minimum of 5 years relevant professional experience
- At least 2 years (full-time) experience at a similar position (tier 1, 2, 3)
- At least one of Microsoft, Cisco or any Service Management certificate - Excellent understanding of complex information systems and their interoperability
You will require:
- Excellent communication skills (in written and verbal communication)
- Open-minded, excellent troubleshooting, analytical and problem-solving skills
- Very strong sense of responsibility
- Accuracy and attention to details - Sense of tact and diplomacy
The estimated salary for this role is €45,000-€60,000 per annum, depending on experience and qualifications.
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