Senior Business Analyst

3 tygodni temu

Warszawa, Mazovia, Polska Ecovadis Pełny etat
About the Role

EcoVadis is seeking an experienced Senior Salesforce & GTM Applications Business Analyst to join our team. As a Senior Salesforce & GTM Applications Business Analyst, you will analyze business processes, gather requirements, design and test Salesforce & GTM Applications solutions. You will work closely with business stakeholders and other members of the team to deliver high-quality solutions that meet business needs.

Key Responsibilities
  • Work with key stakeholders and product owners to anticipate and understand detailed requirements, impacts and functional specifications.
  • Create configurable solutions that comprise workflows, reports, custom objects, and validation rules.
  • Create user stories and process flows to support the design and development of technical solutions for our delivery teams.
  • Formulate and maintain Salesforce and other GTM applications solution documentation.
  • Analyze complex data sets to identify trends and opportunities for product and process optimization.
  • Educate and promote CRM standard procedures to guarantee that the solutions produced are highest in class for the business's overall strategy and ethos.
  • Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process.
  • Define Acceptance Criteria of features
  • Plan and Perform QA testing
Requirements and Skills
  • Bachelor's degree in business administration, computer science, management information systems, or a closely related discipline.
  • 3+ years of strong working knowledge of Salesforce, Hubspot, Aircall, Lead Routing, Marketing Automation and other GTM applications as a Business Analyst or Product Owner.
  • Excellent knowledge of and shown proven expertise with Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ.
  • Ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced atmosphere while managing various requests.
  • Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers.
  • Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence.
  • Salesforce implementation experience across the whole Software Development Lifecycle (SDLC).
  • Proven analytical, organizational and problem solving skills.
  • Experienced in writing functional and technical requirements.
About EcoVadis

EcoVadis is a company that values trust, respect, and empowerment. Our team in Poland is full of talented professionals from various sectors who all share a desire to make an impact. We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

We offer a range of benefits, including support with all the necessary office and IT equipment, optional health care and life insurance, multisport card and wellness allowance, multicafeteria, lunch card, annual performance bonus, flexible working hours, hybrid work, remote work from abroad policy, French and Polish classes, internet and electricity bill allowance, CSR activities, and a modern, pet-friendly office in the city center.

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