CRM Support Specialist

3 tygodni temu


Warszawa, Mazovia, Polska Biogen Pełny etat

Job Title: CRM Support Specialist

This role is responsible for providing support to end-users with CRM/Master Data, ensuring master data and reference data availability for daily commercial operations and business initiatives. The successful candidate will work with a global organization, supporting a hybrid work model.

Key Responsibilities:

  • Coordinate daily processing of healthcare-related Data Change Requests from different sources.
  • Design and deliver data quality reporting for the affiliate in healthcare master data and reference data areas.
  • Provide expertise and coordinate delivery of tasks to business stakeholders regarding master data, reference data, and their presence in CRM systems.
  • Coordinate testing, adoption, and roll-out of new systems/system releases.
  • Propose and socialize requirements to governance processes.
  • Act as a contact person for CRM users, taking requests, analyzing, and escalating to the support team.

Requirements:

  • Master's Degree (or equivalent)
  • Minimum 4-year proven track record in data analysis or data management related function with a strong focus on data quality.
  • English and German languages on proficient level
  • Very good knowledge of data management, data governance, data structures, data analysis.
  • Strong knowledge of multiple data management and/or processing tools.
  • Understanding of CRM system, Business Intelligence concept, and solutions.

About Biogen:

Biogen is a global team with a commitment to excellence and a pioneering spirit. We provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills.

Why Biogen?

We are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired.


  • CRM Support Specialist

    4 tygodni temu


    Warszawa, Mazovia, Polska Biogen Pełny etat

    Job Title: CRM Support SpecialistJob Summary:We are seeking a highly skilled CRM Support Specialist to join our team at Biogen. As a CRM Support Specialist, you will be responsible for providing technical support to end-users, ensuring data quality, and ensuring alignment of data among tools.Key Responsibilities:Coordinate daily processing of...

  • CRM Support Specialist

    3 tygodni temu


    Warszawa, Mazovia, Polska Biogen Pełny etat

    About the RoleWe are seeking a highly skilled Customer Master Data Analyst to join our team at Biogen.Key ResponsibilitiesCoordinate daily processing of healthcare-related Data Change Requests, identifying and solving complex issues, and preparing and delivering bulk updates.Coordinate the effort to implement the primary affiliation flag, analyzing...


  • Warszawa, Mazovia, Polska Sonova Warsaw Service Center Sp. z o.o. Pełny etat

    Job Title: CRM Knowledge Management SpecialistAt Sonova Warsaw Service Center Sp. z o.o., we are seeking a highly skilled CRM Knowledge Management Specialist to join our team. In this role, you will be responsible for driving the proficient use of CRM, a core element of our strategy for delivering outstanding customer and end-consumer experiences.Key...


  • Warszawa, Mazovia, Polska Wolt Pełny etat

    About the RoleWolt is a leading food delivery platform operating in 27 countries across Europe and Asia. As a Finnish technology company, we're growing rapidly, and our Global Marketing Automation team needs a CRM Specialist to join us. Your primary goal will be to increase user re-engagement by designing, implementing, and supporting the CRM strategy.Key...


  • Warszawa, Mazovia, Polska Wolt Pełny etat

    About WoltWolt is a Finnish technology company and a leading player in the food delivery market. Our mission is to make food ordering convenient, fast, and enjoyable for customers. With operations in 27 countries across Europe and Asia, we are constantly growing and expanding our reach.Your RoleWe are seeking an experienced CRM Strategy Specialist to join...


  • Warszawa, Mazovia, Polska WLG Pełny etat

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at WLG. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and dealers in the Czech Republic and other EU regions.Key Responsibilities:Provide remote and onsite technical...


  • Warszawa, Mazovia, Polska WLG Pełny etat

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at WLG. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and dealers in the Czech Republic and other EU regions.Key Responsibilities:Provide remote and onsite technical...

  • Sales Support Specialist

    4 tygodni temu


    Warszawa, Mazovia, Polska LeasingTeam Group Pełny etat

    Sales Support SpecialistWe are seeking a highly motivated Sales Support Specialist to join our team at LeasingTeam Group. As a Sales Support Specialist, you will play a crucial role in supporting our sales team in achieving their monthly sales goals.Key Responsibilities:Verify, manage, and activate leads/trialsProcess orders from customers, sales reps, and...

  • Sales Support Specialist

    4 tygodni temu


    Warszawa, Mazovia, Polska LeasingTeam Group Pełny etat

    Job Title: Sales Support SpecialistJob Description:We are looking for a Sales Support Specialist to join our team at LeasingTeam Group. As a Sales Support Specialist, you will be responsible for supporting the sales team in achieving their monthly sales goals.Key Responsibilities:Verification, management, and activation of leads/trialsProcess orders from...


  • Warszawa, Mazovia, Polska Cross Border Talents Pełny etat

    Customer Support Specialist NorwegianAt Cross Border Talents, we're seeking a skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be the friendly voice behind inbound calls and chats in Norwegian, providing expert assistance to travelers.Key Responsibilities:Be the friendly, helpful voice behind inbound calls and...

  • Product Specialist

    4 tygodni temu


    Warszawa, Mazovia, Polska Roche Pełny etat

    The RoleWe are seeking a skilled Product Specialist to provide support in the key result areas of IVD diagnostics.Key Responsibilities:Respond to customer support requests and queries via phone and online application.Assist laboratory personnel with daily and complex issues.Document work in the CRM system.Required Qualifications:Degree in engineering or IT...

  • Sales Support Specialist

    4 tygodni temu


    Warszawa, Mazovia, Polska LeasingTeam Group Pełny etat

    Job Title: Specjalista ds. wsparcia sprzedażyJob Description:We are seeking a highly motivated and organized Sales Support Specialist to join our team at LeasingTeam Group. As a Sales Support Specialist, you will play a crucial role in supporting our sales team in achieving their monthly sales goals.Key Responsibilities:Verify, manage, and activate...


  • Warszawa, Mazovia, Polska Simon-Kucher & Partners Pełny etat

    Executive Support SpecialistWe are seeking a highly skilled and organized Executive Support Specialist to join our team at Simon-Kucher & Partners. The ideal candidate will have excellent communication skills, strong proficiency in Microsoft Office, and a proactive approach to problem-solving.Key Responsibilities:Manage and maintain schedules, including...

  • CRM Developer

    4 tygodni temu


    Warszawa, Mazovia, Polska Link Group Pełny etat

    Role Purpose:We are seeking a skilled CRM Developer to join our cross-functional, self-organizing Agile team. As a key contributor, you will craft robust solutions with Dynamics 365 CRM, ensuring high performance, resilience, security, and scalability.Key Responsibilities:Development & Maintenance: Research, design, configure, implement, and maintain...


  • Warszawa, Mazovia, Polska Uncapped Pełny etat

    About the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Uncapped. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via various communication channels.Engage with...


  • Warszawa, Mazovia, Polska Simon-Kucher & Partners Pełny etat

    Job SummaryWe are seeking a highly organized and detail-oriented Executive Support Specialist to join our team at Simon-Kucher & Partners. The successful candidate will provide administrative support to our Partners, manage schedules, coordinate travel, and handle expenses.Key ResponsibilitiesManage and maintain schedules, including coordinating meetings and...


  • Warszawa, Mazovia, Polska GN Group Pełny etat

    Technical Support SpecialistAs a Technical Support Specialist at GN Group, you will be responsible for providing first-line technical support for our eCommerce solutions and websites. Your primary goal will be to deliver exceptional customer experiences by resolving technical issues efficiently and effectively.About the RoleYou will be part of our Digital...


  • Warszawa, Mazovia, Polska SupportYourApp Pełny etat

    Are you passionate about delivering exceptional customer experiences?We're looking for a skilled Customer Support Specialist to join our team at SupportYourApp, a leading Support-as-a-Service company.As a Customer Support Specialist, you will be responsible for providing top-notch support to our clients via various communication channels.Key responsibilities...


  • Warszawa, Mazovia, Polska nVent Pełny etat

    We're looking for a skilled Technical Support Specialist to advance our success and contribute to a more secure world through connecting and protecting our customers with inventive electrical solutions.Key Responsibilities:Develop new opportunities and interact with customers to increase sales of our products and/or services.Process customer inquiries by...


  • Warszawa, Mazovia, Polska Boston Scientific Pełny etat

    We're seeking a skilled German Speaking Customer Support Specialist to join our team at Boston Scientific. In this role, you'll be responsible for providing exceptional customer service to our clients, handling orders, and resolving issues in a timely and professional manner.Key Responsibilities:Provide customer support via phone, email, and chatProcess and...