Software Integration Specialist

5 dni temu


Warszawa, Mazovia, Polska Link Group Pełny etat
Join Link Group as Software Integration Specialist

We are seeking an experienced Software Integration Specialist to join our team at Link Group. This is a challenging and rewarding role that requires strong technical skills, excellent communication abilities, and a passion for delivering high-quality solutions.

About the Role

The successful candidate will be responsible for setting up new operators integrating with our Customer's native API. You will oversee the assigned operators' integration on our Customer's B2B platform, from initial setup to the go-live phase. Your key objective will be to ensure minimal impact on business operations during hyper-care.

Key Responsibilities:
  • Deeply understand our Customers' gaming systems and acquire in-depth knowledge of their native API offerings.
  • Set up new operators integrating with our Customer's native API.
  • Oversee the assigned operators' integration on our Customer's B2B platform, from initial setup to the go-live phase.
  • Provide proactive technical support and troubleshooting during the integration process to resolve issues promptly.
  • Ensure minimal impact on business operations during hyper-care.
  • Identify and categorize technical issues, escalating them to the internal tech team when necessary.
  • Serve as the primary technical contact for the internal tech team throughout the integration.
  • Maintain detailed records through ticketing systems and contribute to the growth and maintenance of the company's knowledge base.
Requirements:
  • Excellent verbal and written English communication skills.
  • Strong problem-solving and troubleshooting abilities.
  • Familiarity with AWS systems, including JSON.
  • Understanding of relational database management systems like MariaDB and SQL.
  • Experience with internal tools like JIRA and Confluence.
  • Basic knowledge of gaming platforms, and familiarity with JavaScript (Node + React) is a strong advantage.
  • Background in technical customer service within the iGaming industry is a plus.
What We Offer:
  • A competitive salary range: $100,000 - $120,000 per annum.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package.

This is an exciting opportunity to join a leading company in the iGaming industry. If you have the required skills and experience, please submit your application today.



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