PCI Support Analyst
3 tygodni temu
About VikingCloud
VikingCloud is a leading provider of end-to-end security and compliance solutions to businesses worldwide.
Our Asgard Platform processes billions of security events daily, providing real-time intelligence on an organization's cyber risk landscape.
We are currently recruiting a PCI Support Analyst to join our Compliance Support Team.
Key Responsibilities:
- Respond to customer service requirements and aim to resolve queries on a first-call basis
- Engage with customers on a personal level and communicate clearly and effectively
- Provide exceptional customer experiences at every touchpoint
Requirements:
- Great level of English (minimum B2/C1) and secondary education
- Excellent communication skills in English, both verbal and written
- Previous experience in customer service, preferably in a Contact Center or retail
About the Role:
This is an exciting opportunity to join a dynamic team and contribute to our mission of protecting businesses and customers from cyber threats.
We are an Equal Opportunity Employer and welcome applications from diverse candidates.
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