PCI Support Analyst

3 tygodni temu


Warszawa, Mazovia, Polska VikingCloud Pełny etat

About VikingCloud

VikingCloud is a leading provider of end-to-end security and compliance solutions to businesses worldwide.

Our Asgard Platform processes billions of security events daily, providing real-time intelligence on an organization's cyber risk landscape.

We are currently recruiting a PCI Support Analyst to join our Compliance Support Team.

Key Responsibilities:

  • Respond to customer service requirements and aim to resolve queries on a first-call basis
  • Engage with customers on a personal level and communicate clearly and effectively
  • Provide exceptional customer experiences at every touchpoint

Requirements:

  • Great level of English (minimum B2/C1) and secondary education
  • Excellent communication skills in English, both verbal and written
  • Previous experience in customer service, preferably in a Contact Center or retail

About the Role:

This is an exciting opportunity to join a dynamic team and contribute to our mission of protecting businesses and customers from cyber threats.

We are an Equal Opportunity Employer and welcome applications from diverse candidates.



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