Customer Service Representative with German Language Skills
4 tygodni temu
Job Summary
We are seeking a highly skilled Customer Service Specialist with expertise in German to join our international team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients worldwide.
Key Responsibilities
- Handling and processing client requests via phone, email, or web-based systems.
- Providing information and resolving basic technical issues.
- Offering remote support and coordinating tasks with on-site technicians.
- Monitoring devices in telemetry systems and performing remote diagnostics.
- Assigning tasks to service technicians and customizing telemetry systems to meet client needs.
- Providing remote technical support to clients worldwide.
Requirements
- Fluent in both German and English.
- Strong communication skills, both spoken and written.
- Adaptable and quick to respond to changes.
- Team player with a positive attitude.
- Interest in technology, automation, and new innovations.
What We Offer
- A professional, international work environment.
- A development path tailored to your skills and goals.
- Specialized training and development opportunities.
- A benefits package, including meal subsidies, private health care, life insurance, and a cafeteria system.
- A friendly atmosphere and team-building activities.
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