Customer Service Representative with German Language Skills

4 tygodni temu


Gliwice, Silesia, Polska Michael Page Pełny etat

Job Summary

We are seeking a highly skilled Customer Service Specialist with expertise in German to join our international team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients worldwide.

Key Responsibilities

  • Handling and processing client requests via phone, email, or web-based systems.
  • Providing information and resolving basic technical issues.
  • Offering remote support and coordinating tasks with on-site technicians.
  • Monitoring devices in telemetry systems and performing remote diagnostics.
  • Assigning tasks to service technicians and customizing telemetry systems to meet client needs.
  • Providing remote technical support to clients worldwide.

Requirements

  • Fluent in both German and English.
  • Strong communication skills, both spoken and written.
  • Adaptable and quick to respond to changes.
  • Team player with a positive attitude.
  • Interest in technology, automation, and new innovations.

What We Offer

  • A professional, international work environment.
  • A development path tailored to your skills and goals.
  • Specialized training and development opportunities.
  • A benefits package, including meal subsidies, private health care, life insurance, and a cafeteria system.
  • A friendly atmosphere and team-building activities.


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