GBS Talent Lead

4 tygodni temu

Łódź, Łódź Voivodeship, Polska Barry Callebaut Pełny etat

About the Role:

We are seeking a highly skilled and experienced GBS Talent Lead to join our team. As a key member of our HR function, you will be responsible for the overall delivery of GBS services related to Talent, including Talent Acquisition, Talent and Performance Management, and Learning & Development.

Key Responsibilities:

  • Ensure consistency of services by the GBS hubs and alignment on key priorities with the global CoE Leads within the CoE Talent team.
  • Accountable for meeting and striving to exceed KPI targets, and operating as an escalation point of contact across the different regions.
  • Support the HR GBS Lead as the GBS HR Function grows—transition and successfully commence operations for new work activities, including a new scope of services and additional clients.
  • Identify, implement, and ensure adherence to SLAs in alignment with HR Services, CoE Talent, and the wider GBS organization.
  • Accountable for service process documentation, desktop procedures, and knowledge base articles for assisted support.
  • Accountable for leading a diverse team and building team capability.
  • Accountable for contributing to the global standard design for processes.
  • Support the Hire-to-Retire Global Process Owner and CoE Talent in driving standardization and continuous improvement.
  • Support the team in solving highly complex inquiries.
  • Create time schedules for the team, managing resources around peaks/troughs, holidays, etc.
  • Support the team in daily business if the situation requires it.
  • Act according to the Barry Callebaut Leadership Principles.

About You:

  • Minimum 8-10 years of experience in the HR field or in an SSC/BPO environment including at least 5 years of experience in leadership positions.
  • Experience working within Talent CoE / with Talent processes including Recruitment and People Development.
  • Strong working knowledge of MS Office.
  • Fluent in English – verbal and written, other regional languages appreciated [e.g. French, German, Dutch, Spanish].
  • Excellent leadership, people management, and project management skills.
  • Comprehensive skills related to operational excellence & service management & control.
  • Excellent interpersonal, communication, negotiation, and influencing skills with the ability and confidence to operate at senior levels with internal and external stakeholders.
  • Ability to think strategically, ensuring that HR priorities are aligned with business objectives.
  • Proficiency in using HR systems and strong analytical skills.
  • Flexibility and ability to operate and deliver under pressure.
  • Proactive and decision-making skills.
  • Budget, cost & performance management.
  • Strong customer-centric and delivery-focused mindset.
  • Excellent stakeholder management & customer service skills.
  • Leading by example and with emotional intelligence, able to drive courageous discussions.
  • Able to build relationships across a wide and diverse customer base, both internally and externally.

We Offer:

  • Employment on a regular basis in the sweetest company in the world.
  • Annual bonus based on your work results.
  • Lunch card to be used for groceries and restaurants.
  • Private medical care in Lux Med (basic package fully financed by BC).
  • Fit Profit sports card co-financed by BC.
  • PPE: we care about your future, and we save money for your retirement.
  • Cafeteria Program as a part of Social Fund.
  • Group life insurance.
  • Hybrid working model: min. 8 days in the office a month.
  • As part of our work-life balance culture, we can start work between 7 am and 10 am.
  • Free consultation with a lawyer once a quarter.
  • Chocolate Yes, surprising but we have chocolate in the office, for Christmas, BC's Birthday, and many other occasions during the year.
  • And if chocolate is still not enough, you can join one of our theme clubs, where together with other employees we develop our passions and interests.
  • Daily delivery of fresh fruits and veggies to the office.
  • You can purchase our sweet products with a special discount.
  • Relax zone in the office and plenty of options to choose from: PlayStation 5, football table, pool table, Ping-Pong, library, table games, and massage chairs.
  • Sport @work? Sure We have treadmills and indoor exercise bikes with a laptop station.
  • We like to party as much as we like chocolate We have integration budgets we can use for team events.
  • Forever Chocolate and Event Team: you can join them and have a real influence on social life in BC and CSR activities.

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