Senior ServiceNow ITOM Specialist

2 tygodni temu


Warszawa, Mazovia, Polska AIDA projektai, MB Pełny etat
ServiceNow ITOM Specialist Role

We are seeking a seasoned ServiceNow ITOM Specialist to join our team at AIDA projektai, MB. As part of our Low Code Platforms practice, you will play a key role in delivering and supporting low-code solutions that empower our clients to achieve their business objectives.

About the Job
  • We offer a competitive salary of $80,000 - $110,000 per year, depending on experience, as well as a comprehensive benefits package.

The ideal candidate will have over 3 years of experience with the ServiceNow platform, specializing in IT Operations Management (ITOM) Discovery and Configuration Management Database (CMDB) solutions. They should be knowledgeable in ITIL processes and best practices related to ITOM and CMDB, skilled in SecOps Vulnerability Response, and proficient in ServiceNow integrations using APIs and web services.

Key Responsibilities
  • Configure and customize ServiceNow SecOps/ITOM modules to meet client-specific needs.
  • Serve as a subject-matter expert for ITOM processes and best practices, providing guidance and recommendations to clients and project teams.
  • Troubleshoot, test, and debug platform configuration issues, collaborating with platform support teams to resolve issues or request software fixes.
  • Validate code for compliance with standards and best practices.
  • Execute customer demos and prepare pre-sales materials and presentations.

You will work closely with top experts within the organization to design, deliver, and support a variety of solutions that help our clients meet their business objectives. If you are motivated by dynamic consulting projects and eager to explore diverse client businesses worldwide, this is an excellent opportunity for you to grow professionally and contribute to our team's success.



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