Cybersecurity Analyst with German Language Expertise

3 tygodni temu


Warszawa, Mazovia, Polska VikingCloud Pełny etat

About VikingCloud

We are a leading provider of end-to-end security and compliance solutions for businesses worldwide, delivering cutting-edge solutions to secure networks, maintain compliance, and complete assurance testing and assessments. Our patented Asgard Platform processes over 6 billion security events daily, providing real-time intelligence access to an organization's cyber risk landscape.

This role

We are currently seeking a passionate and motivated German-speaking Cybersecurity Analyst to join our team and provide Security and/or Compliance support via multiple customer engagement channels.

Responsibilities

  • Responding to all customer service requirements, agreed with telephone service
  • To aim to resolve all queries on a first call resolution basis

Requirements

  • You have a great level of English and German (minimum B2) as well as minimum secondary education
  • Excellent communication skills in English and German in both verbal and written forms
  • Preferably some previous experience in customer service – ideally in a contact center or perhaps in retail either would be great
  • Ability to work flexible shifts whilst displaying impeccable schedule adherence
  • A team player with a positive outlook and a passion for customer service
  • Strong attention to detail and the ability to multi-task
  • Excellent computing skills
  • Strong decision-making and problem-solving skills
  • Interest in Cyber Security and IT fields is a plus

VikingCloud is an equal opportunities employer. Copyright 2023 VikingCloud, inc. or its affiliates. Strictly confidential.



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