Financial Services Support Specialist

2 tygodni temu


Kraków, Lesser Poland Antal Sp. z o.o. Pełny etat

Located in Krakow, Poland, we are seeking a talented Trading Services Analyst with French to join our team. This exciting role offers a unique blend of financial market expertise and language skills.

Key Responsibilities:
  • Deliver exceptional client support across various channels, including phone, email, chat, and social media;
  • Provide front-line support for clients worldwide, ensuring timely and effective resolution of queries and issues;
  • Collaborate with clients to resolve trade-related disputes and provide technical assistance;
  • Analyze complex data and develop insights to drive business growth;
  • Develop and maintain strong relationships with clients, fostering trust and loyalty.
Requirements:
  • Fluency in English and French, with advanced knowledge of MS Excel;
  • Strong analytical and problem-solving skills, with attention to detail and precision;
  • Action-oriented approach to resolving complex issues, with ability to work under pressure;
  • Excellent communication and interpersonal skills, with ability to collaborate effectively with diverse stakeholders.
Benefits:
  • Competitive salary: estimated at 70,000 PLN per annum;
  • Opportunity for professional development in an international environment;
  • Hybrid model of work, with flexible working hours and remote work options;
  • Stable job with a friendly and high-qualified team;
  • 20 days of workation, allowing you to work from anywhere in the world;
  • Additional 3 days off for celebrating your birthday and volunteering;
  • Private medical cover for you and your family;
  • Multikafeteria system;
  • Life insurance;
  • Unlimited access to learning platform;
  • High-standard IT equipment;
  • Free parking;
  • Annual parties and other social events.
What We Offer:
  • Free career support from our experienced Consultant;
  • Personalized guidance throughout the recruitment process;
  • Access to a comprehensive range of job opportunities;
  • Expert advice on resume writing, interview preparation, and more.


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