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Tracing and Research Specialist

2 miesięcy temu


Kraków, Lesser Poland Capita Pełny etat

About the Role

We are seeking a skilled Tracing and Research Specialist to join our team at Capita. As a key member of our team, you will be responsible for conducting manual trace research, performing forensic analysis, and assisting with death document orders.

Key Responsibilities

  • Conduct manual trace research using a variety of databases to locate lost customers.
  • Perform forensic analysis to identify relevant information from a wealth of data.
  • Assist with death document orders, including certificates and probates.
  • Conduct peer reviews of reports and findings to ensure high-quality work.
  • Liaise with project leads and team leaders to ensure timely completion of delegated projects.
  • Ensure the security of company data and assets in line with Capita's information security policies.
  • Adhere to all relevant standards, guidelines, and initiatives as outlined by senior management.

Requirements

  • Strong analytical skills with a keen eye for detail.
  • Results-oriented with the ability to think creatively and laterally.
  • Ability to review information and formulate an action plan.
  • Ability to maintain visibility of project goals while investigating smaller elements.
  • Capable of summarizing technical information in layperson terms.
  • Highly organized with the ability to manage multiple tasks and projects concurrently.
  • Self-motivated with the ability to work independently.

What We Offer

  • Mental health helpline for psychological support.
  • Extra day off for voluntary activities.
  • Access to Employee Network Groups.
  • Opportunity to become an Internal Trainer.
  • Multinational environment with strong ties to UK business culture.
  • LuxMed medical healthcare and Generali group insurance.
  • Multisport Plus / Classic or MultiKafeteria benefit systems.
  • Positive atmosphere with excellent work-life balance.

About Capita

Capita is a consulting, transformation, and digital services business. We partner with clients to deliver innovative solutions and simplify connections between businesses and customers, governments, and citizens.

Location

Krakow, Poland

Time Type

Full time

Contract Type

Fixed Term (Fixed Term)