Senior Endpoint System Engineer
3 tygodni temu
Main Responsibilities:
- Run global workplace operations utilizing Microsoft 365 technologies, including InTune, Client (SSCM), and Azure Active Directory.
- Transition responsibility for new solutions from project teams into operations.
- Build knowledge and know-how to support new features and functions deployed by project teams.
- Ensure sustainable operations within the Workplace Solution Area and its integration with other Solution Areas along the whole solution lifecycle.
- Troubleshoot and identify issues raised by the Global Service Desk / Level 1 Support.
- Support requirements gathering and design for operational change requests.
- Drive the reduction of end-user incidents through root cause analysis and end-to-end quality assurance.
- Assess and plan change requests for technical feasibility, effort, and risk, including cost estimates.
- Act as the technical lead in implementation projects and continuous improvement initiatives.
- Support Operations Team members within respective areas to build collaboration, knowledge, and expertise across the entire team.
What You Need to Succeed
- At least 3 years of experience and expert knowledge in solution design within a global Enterprise environment (>10,000 users).
- Fluency in English (min. C1).
- Experience in Microsoft products such as O365, Azure, Intune, SCCM, etc.
- Experience in packaging applications and troubleshooting installations.
- Good PowerShell scripting skills.
- Excellent analytical skills and a structured approach to problem-solving.
- Advanced communication and collaboration skills.
- Availability for international travel (depending on business needs).
Our Offer to You
- Contract of employment.
- Annual bonus.
- Festive benefits paid in April and December.
- Flexible working hours.
- Hybrid work model (3 days a week from home).
- Medical care with the basic dental package.
- POSSIBILITY to extend medical care to family members and/or Damian Medical Center.
- Life insurance with possible extension for your family members.
- Medicover Sport card.
- Language courses.
- Paid employee referral program.
- Wellbeing activities.
- Space for your initiatives, charity, and CSR actions, and improvement ideas.
- Supporting your development through a vast training offer.
- Discounts for meals and cosmetics at the Poleczki & Platan Business Park.
- A diverse and inclusive workplace.
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