Customer Service Team Lead

About the RoleWe're seeking a highly skilled Customer Service Team Lead to join our Support Team in Warsaw. As a Shift Lead, you'll be responsible for leading and monitoring a team of colleagues on busy shifts, ensuring exceptional customer service and driving business growth.Key ResponsibilitiesOversee daily operations, ensuring efficiency and customer...

In the VELUX Group, we strive for excellence and innovation in creating a brighter future for our customers and employees. As a team leader, you will play a crucial role in driving our customer service operations forward.Your ResponsibilitiesLead and coordinate day-to-day operations of the B2B Customer Service team.Support team members in times of need and...

In the VELUX Group, we foster a collaborative work environment that empowers our employees to drive innovation and excellence.The successful candidate will play a key role in leading and coordinating the day-to-day operations of our B2B Customer Service team, ensuring seamless communication and productivity.Your Responsibilities:Lead and coordinate the B2B...

In the VELUX Group, we offer a world of opportunities and the chance to create a bright future. From the forefront of the sustainable indoor living industry, we enable those who live, work and play under the roof to transform their spaces and live a healthier everyday life with more daylight and fresh air.The VELUX Group is an international, family-owned...

Job Title: Customer Support Team LeadAbout the Role:We are seeking an experienced Customer Support Team Lead to join our team at Wolt. As a Customer Support Team Lead, you will be responsible for leading a team of customer support professionals and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer support...

As a Customer Service Team Manager at Wolt, you will be responsible for leading our local support team and ensuring a high-quality standard of service to our customers and partners throughout the country. With our excellent customer service, the support teams are the glue that holds together the marketplace.Key ResponsibilitiesCustomer Obsessed: You will...

About the JobThe Customer Support Team Lead is a key role in our organization, responsible for overseeing a team of customer support agents providing support in multiple languages.Key ResponsibilitiesLead, mentor, and coach a team of customer support agents to ensure their performance aligns with company goals and KPIs.Set clear team goals, monitor progress,...

The Customer Support Team Lead is responsible for overseeing a team of customer support agents providing support in French, Italian, and English. The Team Lead ensures high-quality service is delivered to customers while maintaining the team's operational efficiency. They play a key role in team management, performance improvement, and process optimization,...

At Wolt, we are looking for a talented Support Team Lead to join our team. As a key member of our Support Team, you will be responsible for managing our local support team and inspiring a high-quality standard of service that we provide to our customers and partners throughout the country.Key ResponsibilitiesCustomer Obsessed: You will lead by example and...

About the RoleWe are seeking a highly skilled Customer Service Team Lead to oversee day-to-day operations of our B2B Customer Service team. As a key member of our organization, you will be responsible for leading and coordinating team members, ensuring internal communication, and creating optimal ways of working.Key ResponsibilitiesLead and coordinate...

At Wolt, our Support Team is the backbone of our marketplace. We ensure that operations between customers, restaurant partners, and courier partners run smoothly. As our Customer Support Team Lead, you will manage our local support team and set a high standard for service quality.Key Responsibilities:You will lead by example and raise the bar of the support...

Service Administration Team Lead OpportunityWe are seeking an experienced Team Lead to oversee our Service Administration team, ensuring high-quality and timely task delivery. The ideal candidate will have a proven track record of leading teams, coaching, and developing team members, with a strong focus on quality, productivity, and stakeholder...

Job DescriptionWe are seeking a highly skilled and experienced Service Administration Team Lead to join our team. As a key member of our Service Administration team, you will be responsible for leading a team of 10+ direct reports responsible for one of the process areas.Key ResponsibilitiesLead a service administration team of 10+ direct reports responsible...

Leadership Opportunity in Customer ServiceWe are seeking an experienced and skilled leader to oversee our B2B Customer Service team. As a key member of our organization, you will be responsible for coordinating day-to-day operations, supporting team members, and ensuring effective internal communication.About the RoleLeading and coordinating day-to-day...

About WoltWolt is a leading food delivery and marketplace company that connects customers with their favorite restaurants and stores. Our excellent customer service teams are the backbone of our operations, ensuring seamless interactions between customers, restaurant partners, and courier partners.Job OverviewWe're seeking an experienced Customer Support...

Job OverviewWe are seeking a highly skilled and experienced Customer Service Team Manager to join our Support Team at Wolt. As a Customer Service Team Manager, you will be responsible for leading and monitoring a team of support professionals, ensuring an efficient operation and good customer experience.ResponsibilitiesOversee break schedules and monitor...

Job Description:As a Global Service Desk Lead, you will be responsible for overseeing a team of customer support agents providing support in French, Italian, and English. Your key goal will be to ensure high-quality service is delivered to customers while maintaining the team's operational efficiency.Key Responsibilities:• Lead, mentor, and coach a team of...

The Customer Support Team Lead is responsible for overseeing a team of customer support agents providing support in French, Italian, and English. The Team Lead ensures high-quality service is delivered to customers while maintaining the team’s operational efficiency.The key responsibilities of this role include:Team Leadership:Lead, mentor, and coach a...

At RS Group plc, we're seeking an exceptional Eastern European Customer Service Transformation Lead to spearhead our customer service strategy across Poland, Hungary, the Czech Republic, and Slovakia.We're looking for a forward-thinking leader who can drive our customer-centric approach, leveraging their expertise in multi-channel service operations and team...

We are seeking a Senior Service Operations Manager to join our Mettler Toledo team. The successful candidate will be responsible for leading a service administration team of 10+ direct reports, responsible for one of the process areas.About the RoleThe role requires the ability to motivate teams and ensure high performance, with excellent communication...