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Client Service Specialist

1 miesiąc temu

Kraków, Lesser Poland Brown Brothers Harriman Pełny etat

At Brown Brothers Harriman, we value diverse backgrounds and perspectives. If your experience looks different from what we've outlined, and you think you can bring value to the role, we welcome your application.

What You Can Expect at Brown Brothers Harriman:

You will find a collaborative environment that enables you to step outside your role and add value wherever you can. You will have direct access to clients, information, and experts across all business areas around the world. We provide opportunities to grow your expertise, take on new challenges, and reinvent yourself without leaving the firm. We encourage a culture of inclusion that values each employee's unique perspective. Our benefits program emphasizes good health, financial security, and peace of mind.

Main Responsibilities:

  • Proactively respond to client inquiries on a daily basis.
  • Work effectively with internal departments or third-party providers to prioritize client requests, deliverables, and issue resolution.
  • Participate in team-based project work and audits.
  • Utilize relevant internal technology solutions to effectively manage client inquiries.
  • Introduce and familiarize clients with new technology, automation tools, and products.

Requirements:

  • BS/BA degree preferably in a business, finance, or accounting-related concentration and/or equivalent work experience.
  • English C1.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to effectively prioritize and resolve client needs.
  • Ability to learn and utilize new technologies to research, analyze, and resolve client needs.
  • Ability to work quickly and accurately in a deadline-oriented environment.
  • Ability to build and maintain internal and external client relationships.
  • Strong ability to apply analytical skills to data, workflows, numeric information, and problem-solving.
  • Comprehensive working knowledge of Microsoft Office products.

What We Offer:

  • 2 additional days added to your holiday calendar for Culture Celebration and Community Service.
  • Private medical care for you and your family.
  • Life Insurance.
  • Hybrid Working Opportunities.
  • Professional trainings and qualification support.
  • Thrive Wellbeing Program.
  • Online benefit platform.