Medical Information Specialist
1 tydzień temu
At Theramex, we are committed to delivering exceptional patient support and medical expertise. As a Medical Information Specialist, you will be the first point of contact for patients, healthcare professionals, and other stakeholders regarding our products.
The role involves handling a high volume of medical enquiries from various sources, including emails, calls, and letters. You will provide scientifically sound responses, triage complex enquiries, and ensure accurate information is logged in our tracking system.
You will also be responsible for preparing standard responses, frequently asked questions documents, and making outbound calls to members of the public as needed.
To succeed in this role, you will require excellent communication skills, attention to detail, and the ability to work well under pressure.
We are looking for an individual with a Bachelor or Master's degree in science (e.g., biology, chemistry, pharmacy) and fluent written and spoken Spanish and English. Call centre experience is preferred but not essential.
A competitive salary of $60,000 per annum is offered for this position, commensurate with your qualifications and experience.
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