Customer Service Representative with French Language Skills

4 tygodni temu


Kraków, Lesser Poland Capita Pełny etat

About the Role:

We are seeking a highly skilled and multilingual Customer Service Representative to join our team at Capita. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:

  • Provide customer service to clients via phone, email, and chat
  • Resolve customer complaints and concerns in a professional and timely manner
  • Work collaboratively with internal teams to resolve customer issues
  • Develop and maintain a thorough understanding of our products and services
  • Meet or exceed customer satisfaction targets

Requirements:

  • C2 proficiency in French
  • C1 proficiency in English
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a leading business services provider

About Capita:

Capita is a leading business services provider with a strong presence in the UK and internationally. We offer a wide range of services to our clients, including customer service, IT, and human resources.



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