Customer Service Specialist with Finnish Language Skills
2 tygodni temu
Instytut Rozwoju Kapitału Ludzkiego Sp. z o.o. is a leading recruitment and training company, helping individuals develop their skills and find meaningful careers.
Job OverviewWe are seeking a highly motivated Customer Service Representative with excellent communication skills and proficiency in the Finnish language to join our team.
What We OfferOur company provides a stable working environment, clear career progression opportunities, and competitive compensation.
SalaryThe estimated salary for this position is approximately 11,000 PLN gross per month, making it an attractive opportunity for those looking to develop their skills and advance in their careers.
ResponsibilitiesAs a Customer Service Representative, you will be responsible for:
- Solving customer issues related to flight reservations, delays, changes, and invoices;
- Answering customer inquiries via chat, email, or phone;
- Assisting with making reservations, rescheduling, and cancellations;
To succeed in this role, you should have:
- A C1 level of Finnish language proficiency;
- A B2 level of English language proficiency;
- Good interpersonal and problem-solving skills;
- A calm and patient demeanor;
As a valued member of our team, you will enjoy a range of benefits, including:
- A safe and supportive working environment;
- A comprehensive benefits package, including sports cards, course subsidies, and health insurance;
- Hybrid work arrangements from our office in Warsaw's Ursynów district;
When submitting your application, please include a statement consenting to the processing of your personal data for the purposes of the recruitment process.
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