Customer Success Professional

4 tygodni temu


Kraków, Lesser Poland CentralNic Pełny etat
Key Responsibilities

Department: CUSTOMER CARE

Employment Type: Fixed Term Contract

Location: Kraków, Poland

Workplace type: Hybrid

Compensation: zł4,500 - zł5,600 / month

As a leading global internet solutions group, Team Internet is dedicated to creating meaningful connections between businesses, brands, and consumers. In this role, you will be responsible for ensuring the success of our customers by delivering exceptional customer experiences and driving customer growth.

Key Responsibilities:

• Strategic Planning: Develop and execute plans to achieve customer growth and retention goals.

• Customer Engagement: Foster strong relationships with customers through regular communication, issue resolution, and proactive support.

• Customer Feedback: Collect and analyze customer feedback to identify areas for improvement and drive business decisions.

• Process Improvement: Continuously evaluate and improve customer-facing processes to ensure seamless experiences.

Requirements

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment and adapt to changing priorities.

Benefits

• Competitive compensation package.

• Opportunities for professional growth and development.

• Collaborative and dynamic work environment.

About Team Internet

At Team Internet, we're passionate about building a better world through digital connections. Our ESG strategy prioritizes environmental sustainability, social responsibility, and ethical practices. Join us in creating a more sustainable future.

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