Lead Payment Operations Specialist

3 tygodni temu


Łódź, Łódź Voivodeship, Polska Nordea Bank Pełny etat

Nordea Bank: Empowering Careers in Payment Services


We are seeking an ambitious and analytical Lead Payment Operations Specialist to join our team in Łódź, Poland. This exciting opportunity offers a chance to develop your banking expertise and contribute to the delivery of top-notch payment services.


About Nordea Bank


Nordea Bank is one of the largest employers in Poland and a leading Nordic bank providing a wide range of financial services. Our mission is to empower customers, employees, and the wider community through innovative solutions and exceptional service.


Job Description


As a Lead Payment Operations Specialist, you will play a crucial role in ensuring the smooth processing of domestic and international payment orders, analyzing and resolving payment issues, and collaborating with stakeholders across the organization. Key responsibilities include:



  • Handling manual tasks related to transaction processing, ensuring accuracy and efficiency
  • Securing payment flow for Nordea Finland customers and maintaining strong relationships with foreign banks
  • Independently resolving customer complaints, requests, and queries in a timely and professional manner
  • Contributing to the improvement of quality and efficiency of assigned tasks and processes

What You'll Gain


This role offers a unique chance to develop your analytical, problem-solving, and communication skills, working with a talented team of professionals. You'll have the opportunity to contribute to the growth and success of Nordea Bank, while enjoying a dynamic and supportive work environment.


Requirements and Qualifications



  • Strong analytical and problem-solving skills, with attention to detail
  • Quick learning ability and willingness to develop professionally
  • Task-oriented and well-organized, with excellent communication skills
  • Professional English skills (B2 level) and good knowledge of Microsoft Office tools
  • Secondary school graduation and a passion for the payment services industry

Estimated Salary


The estimated salary for this role is approximately €40,000-€50,000 per annum, depending on experience and qualifications. Additionally, you'll enjoy a range of benefits, including access to training and development opportunities, a comprehensive pension scheme, and a generous annual leave package.


How to Apply


If you're a motivated and ambitious professional looking to advance your career in payment services, please don't hesitate to get in touch. We look forward to hearing from you and exploring this exciting opportunity further.


Nordea Bank: Empowering Talent, Driving Success


Estimated salary: 40,000-50,000 EUR per year

Location: Łódź, Poland



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