Senior Social Performance and Investment Analyst

3 tygodni temu

Kraków, Lesser Poland Shell Pełny etat
Job Title: Senior Social Performance and Investment Analyst

This role involves monitoring and analyzing social performance and social investment indicators, compiling and validating data for internal and external reporting, and ensuring the effective use of IT platforms for data consolidation.

Key Responsibilities:

  • Manage the community feedback database in Salesforce and support data visualization in Power BI.
  • Provide training to focal points on using Salesforce and Power BI, and support the central team in analyzing global feedback data for trends and recommended actions.
  • Assist in developing a system for monitoring the resolution of complaints and requests.
  • Participate in quarterly reviews of feedback data with Regional SP teams and contribute to quarterly and annual reporting on community feedback and access to remedy.
  • Provide community feedback data for the Annual, Sustainability, and Global Social Performance reports, and support collaboration with teams in P&A, Supply Chain, Worker Welfare, and Corporate Security.

Requirements:

  • Excellent people skills for successful collaboration with SP colleagues globally.
  • Project management abilities, strong analytical skills, and understanding of business needs and cultural practices.
  • Analytical skills to quickly understand business needs and stakeholder expectations for different projects.
  • Business partnering and strategic thinking to build strong relationships and think strategically.
  • Project management to coordinate global programs and support milestone deliveries.
  • Collaboration skills to work well with others across multiple time zones and cultures.
  • Problem-solving skills to generate options to mitigate risks and take advantage of opportunities, and clearly articulate ideas to senior management.
  • Integrative working style to work in cross-functional, multi-cultural teams and deliver challenging projects without formal control.

About Shell:

Shell is a global energy leader that plays a critical role in meeting the world's growing energy needs and driving the energy transition.

What We Offer:

  • A dynamic work environment that values continuous improvement and operational excellence.
  • Professional growth and development opportunities in a high-performing team.
  • A global impact and the opportunity to contribute to projects that drive sustainability and innovation in the industry.

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