Customer Support Specialist: Delivering Exceptional Client Experiences

2 dni temu


Warszawa, Mazovia, Polska Growbots Pełny etat

We are seeking a highly skilled Customer Support Specialist to join our team at Growbots. This role requires a unique blend of excellent communication skills, empathy, and technical knowledge.

You will be working with a talented team that prioritizes customer happiness. Your future responsibilities will include providing top-notch support to clients through live chat and calls, building strong relationships, and identifying areas for improvement.

This is an ideal opportunity for someone who is eager to grow with the company and take on new challenges. As a Customer Support Specialist, you will have the chance to:

  • Provide timely and effective support to clients, ensuring their needs are met and exceeded.
  • Collaborate with colleagues to develop and implement processes that enhance the client experience.
  • Stay up-to-date with product developments and provide input on how to improve them.

To succeed in this role, you will need:

  • Fluent English language skills (at least C1 level).
  • A people-oriented approach and excellent communication skills.
  • The ability to work independently and as part of a team.
  • Basic computer skills and familiarity with software applications.

In return, we offer a competitive salary of **€4,200 - €5,000 per month** (gross), depending on your experience and performance. You will also enjoy a range of benefits, including:

  • A guaranteed minimum of 26 paid vacation days per year.
  • Paid sick leave and holidays.
  • The option to work remotely or from our office in Warsaw.

We prioritize work-life balance and encourage our employees to maintain a healthy lifestyle. Our team is passionate about delivering exceptional results and making a positive impact on our clients' lives.

If you are motivated, enthusiastic, and willing to learn, we encourage you to apply for this exciting opportunity. Please note that we will only consider applications from candidates who meet the requirements outlined above.



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