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Customer Service Representative with Slovenian Language Skills

1 miesiąc temu


Kraków, Lesser Poland TopTalents Pełny etat

We are seeking a highly skilled Customer Service Representative to join our team at TopTalents. The ideal candidate will possess excellent Slovenian language skills, as well as strong English language proficiency at B2 level.

The successful candidate will be responsible for managing business queries and inbound calls, responding to customer inquiries, and processing requests in a timely and efficient manner.

We offer a range of benefits, including online recruitment, hybrid work model, private medical care, and a cafeteria platform with multisport card available.

Requirements:

  • Excellent Slovenian language skills at C1/C2 level
  • Strong English language proficiency at B2 level
  • Ability to work in a team environment
  • Excellent communication and problem-solving skills

Responsibilities:

  • Manage business queries and inbound calls
  • Respond to customer inquiries
  • Process requests in a timely and efficient manner
  • Document interactions in our ticket system
  • Assist other team members to leverage and develop their capabilities