Customer Service Representative in Krakow
3 tygodni temu
Job Overview
We are seeking a skilled Customer Service Representative to join our team in Krakow, Poland.
About the Role
In this role, you will be responsible for communicating with customers via phone, chat, and email to resolve their queries efficiently.
You will work closely with partners to maintain strong, professional relationships and achieve targets set by both the client and the company.
Key Responsibilities
- Communicate effectively with customers to understand their needs and provide solutions;
- Resolve customer cases efficiently to ensure quick resolution;
- Maintain customer satisfaction while representing a major brand;
- Develop and sustain strong relationships with partners;
- Achieve targets set by both the client and the company.
Requirements
To succeed in this role, you will need:
- Fluency in Czech;
- Proficient English communication skills;
- Strong communication, interpersonal, and problem-solving abilities;
- Basic computer knowledge and technical skills;
- Ability to multitask effectively;
- Team-oriented with the ability to thrive in a fast-paced environment.
What We Offer
We offer:
- Comprehensive relocation support to Poland;
- Competitive monthly salary (approximately 4,500 PLN);
- Health benefits and various discounts;
- Full training provided by certified instructors;
- Opportunities for career advancement and professional development.
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