Client Facilitation Specialist in KYC
3 tygodni temu
About the Role:
The Client Lifecycle and Digital department is part of the Global Banking Operations and Technology Division, responsible for ensuring a seamless client experience across GBIS activities. This role is part of the Client Facilitation Team (KYC) based in Poland, covering client outreach in the Know Your Customer review process.
Main Responsibilities:
- Facilitate the KYC review process by engaging with clients and collecting required information and documents.
- Act as a point of contact for clients during the KYC review process.
- Prepare and maintain key client information and support the front-office and coverage bankers to ensure a smooth KYC review process.
- Escalate complex cases and organize dedicated calls with internal stakeholders to resolve difficult reviews.
- Collaborate with the CFA EMEA community as a team player.
Requirements:
- At least 1 year of experience in the Financial Services Industry with direct client contact.
- At least 1 year of AML/KYC experience.
- University degree in Banking, Finance, or Linguistics (preferred).
- Fluency in Polish and English, with intermediate to advanced French a plus.
Why Join Us:
Société Générale Poland is a multi-category bank offering opportunities for career growth and development. As a client-facing professional, you will have the chance to work with a dynamic and international team while developing your skills and expertise in the field of KYC and AML.
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