Back Office Operations Specialist with Global Perspective

6 dni temu


Warszawa, Mazovia, Polska Mettler-Toledo Pełny etat
About Mettler Toledo

Mettler Toledo is a leading global company in precision instruments and services. Our innovation and quality have earned us recognition across various applications, including laboratory, process analytics, industrial, product inspection, and retailing.

Our Offer to You

We are offering a competitive salary of approximately $60,000 per year, based on industry standards and the location. This includes:

  • Annual bonus
  • Festive benefits paid in April and December
  • Flexible working hours
  • Hybrid work model (3 days a week from home)
  • Medical care with basic dental package
  • Possibility to extend medical care to family members and/or Damian Medical Center
  • Life insurance with possible extension for family members
  • Medicover Sport card
  • Language courses
  • Paid employee referral program
  • Wellbeing activities* Space for your initiatives, charity & CSR actions, and improvement ideas
  • Supporting your development through a vast training offer
  • Discounts for meals and cosmetics at the Poleczki & Platan Business Park

A diverse and inclusive workplace, where we focus on entertainment and supporting your physical and mental health. Check out our LinkedIn profile for more information.

Job Description

We are seeking an experienced Back Office Operations Specialist to join our team. The ideal candidate will have:

  • 2 years' professional experience in Backoffice positions
  • Very good knowledge of English
  • Very good MS Office skills
  • Quick perception, excellent attention to detail, High customer orientation and focus on service quality and timeliness
Responsibilities

The successful candidate will be responsible for:

  • Effective service orders processing in SAP
  • Control quality and completeness of reports delivered by technicians
  • Enter order confirmations into the system
  • Invoicing of services, repairs, and installations
  • Ensure timely and accurate billing to customers
  • Maintaining customer information and device database in CRM with reference to information delivered by technicians or customers
  • Cooperation with business partners in countries supported by the team
  • Securing high quality and professional day-to-day service activities within agreed KPI's
  • Prepare statistics and reports related to service administration
Requirements

To succeed in this role, you will need:

  • MS Office skills
Additional Benefits

We also offer:

  • Sport Subscription
  • Private healthcare
  • Language courses
  • Annual bonus
  • Employee referral bonus
  • Flexible working hours
  • Life insurance
  • Discounts
  • International projects
  • Free coffee
  • Playroom
  • Shower
  • Bike parking
  • Free parking
  • Modern office
  • No dress code


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