Cloud Storage Solutions Architect

2 tygodni temu

Warszawa, Mazovia, Polska Google Pełny etat

About the Role

We are seeking an experienced Cloud Technical Solutions Engineer to join our team at Google. In this role, you will develop knowledge of Google's product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported issues, and building tools for faster diagnosis.

As a Cloud Technical Solutions Engineer, you will work closely with multiple Product and Engineering teams to find ways to improve the supportability, products, and interact with our Site Reliability Engineering (SRE) teams to drive high-quality production.

This is an excellent opportunity to grow your skills in cloud technologies and work on complex problems that require creative solutions. You will be part of a team of engineers/consultants that globally ensure 24-hour customer support, working non-standard work hours or shifts, including weekends as needed.

The ideal candidate has a strong background in cloud infrastructure, storage systems, and software development. Experience with object storage systems, network troubleshooting, and system administration is highly desirable.

Responsibilities:

  • Manage customer issues through effective diagnosis, resolution, or implementation of investigation tools to increase productivity for customers on Google Cloud Platform products.
  • Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
  • Work closely with multiple Product and Engineering teams to find ways to improve the supportability, products, and interact with our Site Reliability Engineering (SRE) teams to drive high-quality production.

What We Offer

  • $175,000 - $225,000 per year, depending on experience
  • Comprehensive health insurance for employees and dependents
  • 401(k) matching and employee stock purchase plan
  • Generous paid time off policy, including vacation, sick leave, and holidays
  • Opportunities for professional growth and development

Education Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Or equivalent practical experience

Preferred Qualifications:

  • 2 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process)
  • 2 years of experience coding in a general-purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design
  • Experience with object storage systems (e.g., Google Cloud Storage)
  • Experience in Network Troubleshooting, including collecting and reading packet captures
  • System/Network Administrator level knowledge of Linux/Unix or Windows systems from Kernel to Shell and beyond, file systems and client-server protocols
  • Knowledge of core data structures and concepts: HTTP Protocol, Web frameworks, and common Web Technologies

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