Support Engineer with Italian Language Expertise
1 miesiąc temu
Job Title: Support Engineer with Italian
Job Summary:
We are seeking a highly skilled Support Engineer with Italian language proficiency to join our team. As a Support Engineer, you will be responsible for providing technical support to our customers, resolving issues, and ensuring a high level of customer satisfaction.
Responsibilities:
- Provide technical support to customers via phone, email, or chat
- Resolve customer issues in a timely and professional manner
- Collaborate with internal teams to identify and resolve complex technical issues
- Document customer interactions and issues in our ticketing system
- Escalate issues to senior support engineers when necessary
Requirements:
- Strong command of Italian language (B2+ level minimum)
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Previous experience in customer support or technical support role
- Strong technical skills and knowledge of IT systems and software
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Flexible working hours and remote work options
About Us:
Stefanini is a leading IT services company with over 35 years of experience in delivering IT solutions worldwide. We value diversity, equity, and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees.
How to Apply:
If you are a motivated and customer-focused individual with excellent technical skills and Italian language proficiency, we encourage you to apply for this exciting opportunity.
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