Support Engineer with Italian Language Expertise

1 miesiąc temu


Kraków, Lesser Poland Stefanini Pełny etat

Job Title: Support Engineer with Italian

Job Summary:

We are seeking a highly skilled Support Engineer with Italian language proficiency to join our team. As a Support Engineer, you will be responsible for providing technical support to our customers, resolving issues, and ensuring a high level of customer satisfaction.

Responsibilities:

  • Provide technical support to customers via phone, email, or chat
  • Resolve customer issues in a timely and professional manner
  • Collaborate with internal teams to identify and resolve complex technical issues
  • Document customer interactions and issues in our ticketing system
  • Escalate issues to senior support engineers when necessary

Requirements:

  • Strong command of Italian language (B2+ level minimum)
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Previous experience in customer support or technical support role
  • Strong technical skills and knowledge of IT systems and software

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Flexible working hours and remote work options

About Us:

Stefanini is a leading IT services company with over 35 years of experience in delivering IT solutions worldwide. We value diversity, equity, and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees.

How to Apply:

If you are a motivated and customer-focused individual with excellent technical skills and Italian language proficiency, we encourage you to apply for this exciting opportunity.



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