Customer Service Team Leader

3 tygodni temu


Łódź, Łódź Voivodeship, Polska Antal Sp. z o.o. Pełny etat

**Become a Key Player in Our Customer Service Team**

At Antal Sp. z o.o., we are building new structures and looking for a talented Customer Service Team Leader to join our team. As a seasoned professional with experience in leading teams within SSC/BPO structures, you will play a pivotal role in ensuring high-quality customer experience.

Responsibilities:

  • Leading and mentoring a team of Customer Service Specialists
  • Monitoring team performance and motivating team members
  • Taking care of customer complaints and handling escalations
  • Overseeing order processing in the SAP system

Requirements:

  • University degree or proven track record in customer-centric work (min. 2 years in people management)
  • Fluency in English and one additional language: Dutch, German or French
  • Experience in manufacturing environment will be an asset
  • Knowledge of SAP preferably

What We Offer:

  • Contract of employment in a stable international organization
  • Additional benefits: medical care, sports card, cafeteria program, life insurance
  • Pre-paid lunch card
  • Discount for company's products
  • Convenient office space

Check out other interesting jobs on: https://en.antal.pl/candidates



  • Łódź, Łódź Voivodeship, Polska Antal Sp. z o.o. Pełny etat

    Customer Service Team LeaderAntal Sp. z o.o. is seeking a skilled Customer Service Team Leader to join our team in Łódź. As a key member of our SSC team, you will be responsible for leading and mentoring a team of Customer Service Specialists, monitoring team performance, and ensuring high-quality customer experience.Key Responsibilities:Lead and mentor a...


  • Łódź, Łódź Voivodeship, Polska Antal Sp. z o.o. Pełny etat

    Job Description: As a Customer Service Team Leader at Antal Sp. z o.o., you will be responsible for leading and mentoring a team of Customer Service Specialists. Your primary goal will be to monitor team performance, motivate team members, and ensure high-quality customer experience. Responsibilities: • Leading and mentoring a team of Customer Service...

  • Customer Service Team Lead

    1 miesiąc temu


    Łódź, Łódź Voivodeship, Polska Sterling Outsourcing Pełny etat

    Customer Service Team LeaderWe are seeking a seasoned professional to lead our customer service team. The ideal candidate will have a proven track record of delivering exceptional customer experiences and a passion for developing and motivating a team of customer service representatives.About UsSterling Outsourcing is a global business providing outsourced...


  • Łódź, Łódź Voivodeship, Polska Antal Sp. z o.o. Pełny etat

    Customer Service Team Leader Opportunity at Antal Sp. z o.o.We are seeking an experienced Customer Service Team Leader to join our team at Antal Sp. z o.o. in Krakow. As a global manufacturing company, we offer a truly international environment with opportunities for career growth and development.Key Responsibilities:Supervise and mentor a team of Customer...


  • Łódź, Łódź Voivodeship, Polska Antal Sp. z o.o. Pełny etat

    Job Title:Customer Service Team LeaderAbout the Role:We are seeking a highly skilled and experienced Customer Service Team Leader to join our team in Łódź. This is an exciting opportunity for someone who is passionate about leading a team and delivering exceptional customer service.Key Responsibilities:Leading and mentoring a team of Customer Service...


  • Łódź, Łódź Voivodeship, Polska Antal Sp. z o.o. Pełny etat

    Location: Not SpecifiedWe work: Hybrid (2 days from the office weekly)Contract of employment: full-timeLevel: Supervisor/ Coordinator/ Team LeaderRecruitment process: online About your future employer:Our Client and your future employer is a global manufacturing company whose products can be found all over the world. A truly global business with operations...


  • Łódź, Łódź Voivodeship, Polska McCormick Pełny etat

    At McCormick, we're seeking a Customer Service Specialist to join our team in Łódź, Poland. This role is perfect for someone who is passionate about delivering exceptional customer service and has excellent communication skills.The estimated salary for this position is approximately 45,000 - 55,000 PLN per year, depending on experience.About the JobWe are...

  • Customer Service Specialist

    1 miesiąc temu


    Łódź, Łódź Voivodeship, Polska CYBEX GMBH Pełny etat

    As a key member of our CYBEX team, you will be responsible for delivering exceptional customer service and support to our clients in Poland. Your primary focus will be on order processing, planning deliveries, and resolving logistics issues. You will also serve as the main point of contact for our Sales Team and handle customer complaints and requests with...


  • Łódź, Łódź Voivodeship, Polska Snaphunt Pełny etat

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Snaphunt. As a Customer Service Representative, you will be the first point of contact for our customers, responding to their inquiries and resolving any emerging issues in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries via...


  • Łódź, Łódź Voivodeship, Polska Sterling Outsourcing Pełny etat

    The Service Quality Improvement Manager at Sterling Outsourcing is responsible for ensuring our customer service team delivers exceptional service to our customers.Key Responsibilities:Quality Monitor: Regularly review customer interactions to assess the quality of service provided.Feedback and Coaching: Provide constructive feedback and coaching to customer...


  • Łódź, Łódź Voivodeship, Polska DSV Pełny etat

    Job SummaryWe are seeking a skilled Customer Service Specialist to join our team at DSV. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities• Provide timely and effective support to customers via phone, email, and other...


  • Łódź, Łódź Voivodeship, Polska Snaphunt Pełny etat

    About the RoleWe are seeking a highly skilled Customer Advisor to join our team in Warsaw, Poland. As a Customer Advisor, you will be the first point of contact for our customers, responding to their requests and solving emerging issues through phone, email, and chat.Key ResponsibilitiesHandle customer complaints and provide solutions to their queries.Help...


  • Łódź, Łódź Voivodeship, Polska SpotOn TA Pełny etat

    At SpotOn TA, we are seeking a highly skilled Customer Advisor to join our team. As a Customer Advisor, you will be the first point of contact for our customers, responding to their various incoming requests and solving emerging issues through phone, email, and chat.Detailed Duties and ResponsibilitiesHandle customer complaints and provide solutions to their...


  • Łódź, Łódź Voivodeship, Polska Philips Pełny etat

    Job Title: Customer Service Representative Job Description Job title: This role involves providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner. Your role: • Work in a fast-paced environment to ensure timely resolution of customer complaints and issues.• Collaborate with internal...


  • Łódź, Łódź Voivodeship, Polska Flint Group Pełny etat

    Job Description:At Flint Group, we are seeking a highly skilled Customer Service Coordinator with excellent Italian language skills to join our team. The successful candidate will be responsible for the daily execution of customer orders in SAP & e-commerce portal, order management & fulfillment. Key responsibilities include coordination of the entire order...


  • Łódź, Łódź Voivodeship, Polska Philips Pełny etat

    Job Title: Customer Order InternAbout the Role:As a Customer Order Intern at Philips, you will be responsible for managing customer orders and ensuring timely delivery of products. Your role will involve working closely with the sales team to understand customer needs and preferences.Key Responsibilities:• Managing customer orders from receipt to...


  • Łódź, Łódź Voivodeship, Polska Capita Pełny etat

    Description:Capita is seeking a skilled Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across multiple channels, including phone, email, and web forms.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerResolve...


  • Łódź, Łódź Voivodeship, Polska Philips Pełny etat

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our Order Management Team as a Customer Service Representative. As an Order Management Specialist, you will be responsible for managing orders, performing configuration screening, and maintaining good communication with stakeholders. You will also be responsible for...

  • Master Data Team Leader

    1 tydzień temu


    Łódź, Łódź Voivodeship, Polska Solar Danmark AS Pełny etat

    Job OverviewSolar Danmark A/S is seeking an experienced and ambitious leader to lead one of our teams in our centralized Master Data Management organization. As a Master Data Team Leader - Strategic Decision Maker, you will have the unique opportunity to contribute to the development of the team by challenging the status quo and inspiring employees to...


  • Łódź, Łódź Voivodeship, Polska Capita Pełny etat

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team in Łódź, Poland. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences across multiple channels.