IT ServiceNow CSM Developer Position
2 tygodni temu
Emerge Soft is seeking a skilled IT ServiceNow CSM Developer to join our team.
Job Description
We are looking for an experienced professional to support technical design, development, unit testing, and production deployment of ServiceNow solutions. The ideal candidate will have expertise in ServiceNow best practices and architecture standards, as well as strong interpersonal communication skills.
Key Responsibilities:
- Technical Design and Development: Collaborate with customers to clarify business requirements and implement system configuration and development changes in line with agreed-upon technical designs.
- Issue Resolution and Support: Provide timely technical support for issue resolution, including UAT and Post-Go-Live support, and data maintenance.
- Documentation and Training: Ensure required system documentation is completed and delivered before Go-Live, and provide necessary support for user training preparation and delivery.
Requirements:
Education:
A Master's Degree in Information Technology or a closely related field is required. ServiceNow certifications are highly valued.
Experience:
The ideal candidate will have a minimum of 5 years of experience in ServiceNow system implementations, with at least 2 full cycles in ServiceNow CSM projects for multinational companies.
Skills and Qualifications:
ServiceNow Expertise:
Expert knowledge of the ServiceNow CSM module, platform administration, CMDB, and Workspace configuration is essential.
Development Experience:
Solid experience with Scoped Applications development, Configurable Workspace development, and integrations is required.
Communication Skills:
Excellent interpersonal communication skills and the ability to deliver on time are essential.
Language:
Fluency in English is mandatory.
Compensation:
The estimated annual salary for this position is $120,000 - $150,000, depending on location and experience.
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