Technical Support Specialist

7 dni temu

Plac Konesera Warszawa, Polska Raiffeisen Tech Pełny etat

We are seeking a seasoned Technical Support Specialist to join our Service Management Team at Raiffeisen Tech. This individual will be responsible for conducting end-user testing of our APEX Platform (Databricks), documenting changes, and preparing blueprints for end users. Additionally, they will support onboarding new users.

Key Responsibilities:
  • Perform in-depth testing of the APEX Platform to ensure seamless user experience.
  • Accurately document all changes and updates to the platform.
  • Develop comprehensive blueprints and guides for end users.
  • Provide expert onboarding and training for new users.
  • Collaborate with the Service Management Team to continuously enhance user experience.
  • Liaise closely with Senior Testing Engineer and DevOps Team to resolve issues efficiently.
Core Competencies:
  • A minimum of 5 years of experience in IT, with a strong background in application testing.
  • Extensive expertise in Databricks or other cloud-based platforms.
  • Exceptional documentation skills.
  • Superb communication and interpersonal abilities.
  • Proven ability to work effectively in a team-oriented environment.
Benefits:
  • A competitive salary range: €45,000 - €60,000 per annum.
  • Private medical care for you and your loved ones.
  • Life assurance.
  • Recognition program.
  • Reimbursement for costs of eyeglasses (every 2 years).
  • Free parking (for cars/bikes).
  • Paid recommendation program.
Lifestyle and Development Opportunities:
  • Cafeteria MyBenefit – sport card or vouchers/cinema tickets etc.
  • Company events.
  • Inspiratorium - meetings with inspiring people.
  • Social fund (sport sections, guided walks in Warsaw, massages in the office, trips, and much more).
  • Flexible working hours.
  • Agile way of work.
  • Wellbeing platform.
  • Workation.
  • Sabbatical.
  • Access to e-learning courses.
  • Language learning.
  • Training budget.
  • Udemy.
  • Opportunity to develop in an international financial institution in an international project.

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