EMEA Repair Operations Manager

4 tygodni temu

Kraków, Lesser Poland Motorola Solutions Pełny etat

Job Overview

Motorola Solutions Systems Polska Sp.z.o.o is seeking an experienced EMEA Repair Operations Manager to lead and oversee all aspects of the repair services operations in the EMEA region. This role provides the leadership for the management of repair operations, encompassing people and processes of third-party and in-house solutions.

Estimated Salary Range

$80,000 - $120,000 per annum, depending on experience and qualifications.

Job Description

This role is responsible for the planning, execution, and governance of Repair Services for the EMEA region. The ideal candidate will have a strong operational orientation with cross-functional team management experience and proven management experience of third-party providers and in-house managed solutions.

Responsibilities:

  • Lead and oversee all aspects of the repair services operations in the EMEA region.
  • Develop and monitor key performance indicators (KPIs) to evaluate the effectiveness of repair services and reverse logistics processes.
  • Manage teams in EMEA, providing leadership, guidance, and fostering a culture of continuous improvement.
  • Develop and implement strategic initiatives to optimize repair processes, enhance efficiency, and reduce turnaround times.
  • Ensure engagement with multiple stakeholders to support all touchpoints in the repair process.
  • Establish and maintain strong partnerships with suppliers, vendors, and key stakeholders to ensure seamless repair services operations.

Required Skills and Qualifications

  • Candidate must have at least a Bachelor's Degree in a relevant field.
  • Minimum of 5 years of experience in repair operations or supply chain operations and third-party vendor management.
  • Strong negotiation skills with the ability to manage relationships with third-party service providers.
  • Analytical mindset with proficiency in data-driven decision-making, and influencing results.
  • Strong communication, presentation, and writing skills to all levels within the organization.
  • Familiarity with relevant regulations and industry standards.
  • Ability to collaborate effectively with cross-functional teams.

Benefits

  • Relocation not provided.
  • Experienced position.
  • Referral payment plan in place.

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions.

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