IT Support Specialist in End User Services

1 miesiąc temu


Warszawa, Mazovia, Polska Euronet – EFT Segment Pełny etat

We are seeking a talented IT Trainee in End User Support to join our team at Euronet – EFT Segment.

In this role, you will be part of our dynamic IT team, working on the largest network of ATMs and recyclers worldwide.

Your responsibilities will include:

  • Providing in-person or remote support for end-users, their IT equipment, and associated software.
  • Troubleshooting and implementing user change requests.
  • Handling support tickets logged by users, including identifying and tracking end-user hardware and software needs.
  • Recommending IT solutions based on business needs.
  • Performing hardware and software installation, configuration, and deployment, as well as maintaining hardware/software inventories.
  • Collaborating with IT teams to troubleshoot and resolve technical issues.

To succeed in this role, you will need:

  • A Bachelor's degree or at least 3rd year of studies in Computer Science, Information Technologies, or a related field.
  • Good knowledge and hands-on experience with Microsoft's technology, including Windows 10/11, O365, Intune, and Active Directory.
  • Good organizational skills and ability to prioritize tasks.
  • Basic knowledge of Windows servers, networking, and security.
  • Analytical and problem-solving skills.
  • Very good English skills (both spoken and written).
  • Spanish skills are a plus.

We offer:

  • Participation in international projects within a dynamic team and environment.
  • Opportunities to develop and improve skills.
  • Salary equal to 30 PLN per hour and employment based on a mandate contract with the perspective for permanent hiring.

Euronet is a leading provider of payment and transaction solutions, and we are committed to innovation and growth.

We are looking for a motivated and talented individual to join our team and contribute to our success.



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