Senior IT Business Manager

1 tydzień temu

Kraków, Lesser Poland Antal Sp. z o.o. Pełny etat
Job Description

We are seeking an experienced Senior IT Business Manager to join our team as a Workforce Planning Expert.

This role plays a crucial part within the Messaging Business Management team, leading activities related to resourcing for multiple teams in a dynamic Technology environment.

Responsibilities:

  • Oversee the entire 3rd party engagement process.
  • Manage resource-related activities with multiple stakeholders, both internal and external.
  • Handle the process of role allocation and creation, status reporting, and addressing key metrics.
  • Support cloud-related activities from a Business Management perspective.
  • Ensure effective resource utilization and aligning resource supply with demand.
  • Track workforce supply changes and document progress against targets.
  • Ensure adequate funding for resources from various customer funding sources.
  • Investigate workforce-related queries.
  • Assist Messaging teams with escalations and ad-hoc requests.
  • Collaborate closely with the central Workforce Management and Finance Teams.

About this Role

This is a challenging and rewarding opportunity for an experienced professional looking to take their career to the next level. As a Senior IT Business Manager, you will be responsible for delivering accurate data across various workstreams, reporting to the Messaging Value Stream, and collaborating with the broader Business Management function.

What You Need to Succeed

  • Proven experience in operational, workforce, planning, or financial management roles.
  • Strong stakeholder and relationship management skills.
  • Knowledge of workforce management processes and governance.
  • Ability to handle tasks proactively and simplify complex data for various stakeholder levels.
  • Familiarity with the 3rd party engagement process.
  • Understanding of IT financial concepts (CTB/RTB, direct costs vs charges).
  • Excellent communication and interpersonal skills.
  • Strong analytical abilities, attention to metrics, and the capacity to balance detailed and big-picture views.
  • Experience working globally across time zones, geographies, and with remote teams.
  • High motivation and the ability to work independently under pressure in a fast-paced environment with multiple deadlines.
  • Positive, proactive attitude with a problem-solving mindset.
  • Familiarity with tools such as Pioneer, Discover, GPDM, Clarity, HIBS, Jira, and Confluence.
  • Strong proficiency in Excel.

Benefits

This role offers a competitive salary range of 140-150 PLN/hour, a hybrid work arrangement with twice from the Krakow office and three days remotely, and opportunities for professional growth and development.

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