Praca: responsable service desk

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: WarsawLanguage: Polish,...

We are seeking a space/occupancy planner to join our dynamic team. This role is ideal for a proactive professional who thrives in an international, fast-paced environment and enjoys working with international clients and visualizing client requirements. Main Responsibilities: - Delivery of strategic occupancy and space planning projects across EMEA for one...

responsibilities : - Provide on-site technical support across the Distribution Center, ensuring full availability of IT hardware (handhelds, scanners, printers, workstations, thin clients, network equipment, server room devices, etc.). - Perform regular hardware maintenance, inspections, basic repairs, configuration, and replacement of IT equipment used in...

responsibilities : - Pracownik na tym stanowisku będzie pełnić rolę koordynatora IT Spółki we współpracy z jednostką nadrzędną odpowiedzialną za bezpieczeństwo. Zakres zadań będzie obejmować zarówno utrzymanie zgodności z regulacjami NIS2/UKSC, jak i operacyjne wsparcie monitoringu, podstawowej administracji oraz środowiska sieciowego. -...

technologies-expected : - Intune technologies-optional : - Linux about-project : - We are looking for a knowledgeable and proactive person to join our team for the position of IT Support Consultant. This role requires a keen ability to diagnose and resolve technical issues swiftly, implement effective solutions, and provide expert advice to enhance...

technologies-expected : - Windows Server - Active Directory - Microsoft Office 365 - Podstawy sieci: WAN / LAN - Service Desk / ServiceNow technologies-optional : - SAP (zagadnienia operatorskie) - Azure AD - Unix / Linux responsibilities : - Monitorowanie pracy centralnych systemów informatycznych oraz systemów wspomagania, - Nadzorowanie przepływu...

responsibilities : - Handle and resolve customer service tickets (approx. 80% of daily work) - Provide 1st/2nd line technical support for IoT / smart metering solutions - Analyze data flow issues from meters → gateways → software platforms - Communicate with German-speaking customers (mainly written, partly spoken) - Support customers with configuration...

responsibilities : - We are looking for a Technical Support Analyst who will be responsible for ensuring the continuity of IT systems, software, and hardware infrastructure by diagnosing, analyzing, and solving technical problems reported by internal users — employees of Kooperol sp. z o. o. and the logistics center Graal S.A. in Zduny. - Resolving...

responsibilities : - Lead the on-boarding process, verifying that all the requirements are in place for client setup; - Work jointly with Product Development, Operations, IT and Client Service Desk teams in the context of a new client onboarding into CapLink application; - Deliver training sessions/provide support with onboarding into CapLink application...

responsibilities : - Procesowanie i realizacja wniosków o nadanie, modyfikację i odbiór uprawnień w systemach informatycznych, - Realizacja zgłoszeń zgodnie z obowiązującymi procesami i ustalonym SLA, - Współpraca z innymi działami organizacji w zakresie realizacji wniosków, - Utrzymywanie pozytywnych relacji z użytkownikami oraz wsparcie ich w...

technologies-expected : - Microsoft 365 - Windows Server technologies-optional : - PowerShell - SQL - Linux - iOS - Android responsibilities : - prowadzenie serwisu wewnętrznego oprogramowania i sprzętu komputerowego, - obsługa serwisu zewnętrznego dla oprogramowania i sprzętu komputerowego, - obsługa zgłoszeń (system ticket-owy), awarii oraz...

responsibilities : - 1st level of support for system users in resolving requests - Ticket queue management in the Jira system - Cooperation with customers within METRO group (it's not a call center) - Timely data entry into the system in accordance with the designated SLA level - Ongoing monitoring of the ticket queue aimed at reducing the number of open...

technologies-expected : - Microsoft 365 - Active Directory - Azure Active Directory - Windows 10 - Windows 11 - ticketing systems about-project : - The project focuses on providing comprehensive end-user IT support in a combined office and production environment. - As an IT Support Specialist you will be responsible for maintaining, configuring, and...

about-project : - Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock...

technologies-expected : - Python - PyTorch - TensorFlow technologies-optional : - Transformer architecture - BERT - NLP - NLU about-project : - Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around...

technologies-expected : - Microsoft 365 - Active Directory - Azure Active Directory about-project : - The project focuses on providing comprehensive end-user IT support in a combined office and production environment. - As an IT Support Specialist you will be responsible for maintaining, configuring, and supporting client devices and Microsoft 365...

technologies-expected : - ServiceNow - MS O365 - SAP responsibilities : - Praca na pierwszej linii wsparcia IT dla pracowników biura głównego - Przyjmowanie, rozwiązywanie oraz monitorowanie zgłoszeń Service Now - Przygotowanie narzędzi pracy IT tj. laptop, komputer, telefon komórkowy - Tworzenie dokumentacji zgodnie ze standardowymi procedurami...

technologies-expected : - Python - TensorFlow - PyTorch - REST technologies-optional : - Docker - Kubernetes - Azure - AWS - GCP - BERT about-project : - Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues...

responsibilities : - Wsparcie merytoryczne użytkowników systemów Streamsoft PRO/Prestiż w zakresie modułu Kadry i Płace (m.in. analiza list płac, deklaracji, rozliczeń z ZUS i US) - Stopniowe poszerzanie kompetencji o pozostałe moduły systemu ERP (Logistyka, Finanse, Produkcja) w celu kompleksowego wsparcia klientów - Analiza danych w systemie...

technologies-expected : - Android - iOS - Windows Server responsibilities : - Support Hands-on: Przyjmowanie i rozwiązywanie incydentów oraz wniosków (szczególnie w obszarze telefonii i mobilności). - Konfiguracja sprzętu: Przygotowywanie, wydawanie i ewidencja urządzeń końcowych (laptopy, tablety, telefony, czytniki). - Praca z systemami:...