IT Technology Services Senior Specialist

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Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now

We are seeking a highly skilled and motivated Data Scientist with expertise in SAP Analytics Cloud to join our team. As a Data Scientist, you will play a critical role in driving our organization's data-driven decision-making processes and leveraging the power of AI technology to deliver valuable insights.

What you´ll do

• Design and implement machine learning algorithms to process and analyse large datasets in order to validate our data as well as to get new insights into SAP’s solutions.
• Apply statistical analysis and predictive modelling techniques to build, maintain, and improve on real-time decision systems.
• Develop innovative machine learning models to streamline the interaction between users and data within the SAP Analytics Cloud. Work on features that brings Generative AI into our data analytics offerings.
• Collaborate on the one hand side with cross-functional teams to gather and analyse large datasets and develop predictive models and algorithms to uncover actionable insights as well as with with data engineers and software developers to deploy and integrate AI models into production systems, ensuring scalability and performance.
• Conduct thorough testing and validation of models to ensure accuracy, reliability, and robustness.
• Evaluate the effectiveness of user interactions and model performance continuously, iterating on feedback.
• Engage in knowledge sharing and contribute to the team's collective learning and success.
• Utilize your demonstrated technical experience with foundation models and knowledge graphs to develop innovative solutions for complex business problems.
• Stay up to date with the latest advancements in AI technology and industry trends, and proactively identify opportunities to incorporate new techniques and tools into our data analytics processes.
• Stay informed about data privacy and security regulations and ensure compliance with relevant policies and procedures.

What do you bring

• Bachelor's or Master's degree in Business Administration, Computer Science, Business Informatics or equivalent
• Fluency in English / German is a plus
• Proven experience as a Data Scientist, preferably with SAP.
• Proficiency in database programming and modelling, with a solid understanding of SQL/HANA databases
• Strong knowledge of Python and/or PySpark
• Excellent understanding of machine learning techniques and algorithms, such as SHAP Values, XGBoost, Transformer Based Models
• Experience with generative AI models
• Experience with SAP analytics tools and applications (e.g. SAP Analytics Cloud)
• Strong problem-solving skills
• Very good analytical thinking and creative problem-solving skills
• Interest in learning about the technical context on which our solutions are built
• Strong communication and presentation skills, with the ability to effectively convey complex concepts to both technical and non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Strong attention to detail and a commitment to delivering high-quality work.

Meet your team
Our Project: The Harmonized Adoption & Usage Management (HAUM) project builds a bridge between the two organizations - Product and Customer Success. It orchestrates standardized measurement of product adoption metrics for all products and equips customer engagement roles with holistic adoption insights from license consumption (what is used vs. what was purchased) to functional usage (HOW does a customer use the products he is entitled to). 
Our goal is to enable holistic adoption and usage insights across SAP to better understand customer consumption. We aim to implement a continuous and sustainable license consumption, functional usage metering across the full cloud portfolio. This way we can ensure that our customers are using the solutions they purchased in the best possible way according to their own business goals and our engagement teams can support with the right recommendations and services to achieve them.
We are a highly motivated team with a great track record of delivering innovations where they matter for SAP internal users and we are always exploring new innovative ways on how data is being consumed to further drive data driven decision making at SAP.

If you can identify with that, we would love to hear from you

Our benefits
Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 385678  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.