Incident and Case Process Manager

The RoleLocation: Krakow   The Incident and Case Process Manager will primarily focus on the Incident Management Process and Case Management Process management and ownership, ensuring that the processes are documented correctly and are fit for purpose.   By joining us in our GBS in Krakow the Incident and Case Process Manager will join an inclusive,...

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Your career opportunity Global...

technologies-expected : Microsoft Excel ServiceNow technologies-optional : ITIL about-project : We are looking for IT High Severity Incidents Managers who will be responsible for helping business users get the expected help from external vendors. We base our work on the case’s severity level and contracted SLA with suppliers. The work will be carried out...

responsibilities : Perform case triage, gathering additional information as needed to determine if the case warrants further investigation Gather and provide reliable information regarding investigation and threats related to observed activity in written and/or verbal form in case of customer calls or when high priority incidents occurs that mandates CSOC to...

Process Engineering Manager Miejsce pracy: Kraków Your responsibilities The evolving hydrogen energy transition requires more and more complex multi-techno plant set-ups to achieve optimized tailored solutions for our international customers. Air Liquide offers a unique portfolio of technologies to respond to these challenges. To support our project...

about-project : Global Cybersecurity Operations (GCO) provides a coordinated suite of “Information & Network Defence” services responsible for detecting and responding to information and cybersecurity threats to HSBC assets across the globe and is under the management of the Head of Global Cybersecurity Operations. This includes dedicated functions for...

Description : Customer Experience Continuous Improvement Manager Huntsman’s Advanced Materials division is now looking for a Customer Experience Continuous Improvement Manager. This role is to identify, develop, coordinate, implement and control business change initiatives to support Advanced Materials division global customer experience strategy....

Cloud foundation operations, Managing IAM permissions, VPC configuration, EC2 creation, Private IP/EIP Cloud native network configuration management, NSG, firewall, LB, RBAC Roles, resource tagging, route53, storage bucket. ESXi/vCenter installation, upgrade, migration, security Patch installation, Vulnerability scanning management, Advanced ESXi...

technologies-expected : ServiceNow technologies-optional : Confluence about-project : As an IT Service Owner and IT Service Manager, you will be working for our client, a leading global institution focused on delivering innovative process automation, enterprise document management, and customer communication solutions. This role will support internal...

technologies-expected : ServiceNow about-project : The Service Integration Manager is tasked with the successful implementation and management of ITSM tools and ITIL processes. This role is primarily accountable for maintaining the ITSM system's availability, integrity, and security. The role involves collaboration with IT Delivery Managers, Architects,...

Your Impact: Jacobs is a global engineering firm that offers comprehensive technical consulting, design, and project management services. We work with clients from the public and private sectors, helping them achieve strategic goals and challenges. For our Global Delivery Organization (GDO) in Krakow we are currently looking for a Lean Process...

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Your career opportunity The...

By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.Job Description Job Summary:We are on the lookout for a Marketing Technology Manager, Creative and Content, to lead and manage the technological resources utilized by our...

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Your career opportunity Global...

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Your career opportunity Operating...

technologies-expected : python shell ruby perl AWS Kubernetes Docker about-project : We’re looking for a Cybersecurity Team Manager to oversee and enhance our global security operations. responsibilities : Strategic Leadership: Lead the strategic design, implementation, and ongoing enhancement of comprehensive cybersecurity measures to safeguard...

When our values align, there's no limit to what we can achieve.   Are you ready to take charge and lead impactful projects in Clinical Trial Supply & Logistics (CTS&L)? We are seeking a passionate and experienced Supplies & Logistic Project Manager (SLPM) to provide global leadership and direction in this critical area to ensure secure patient...

technologies-expected : Google Cloud Platform Azure AWS Oracle Python Bash about-project : We are seeking a highly motivated, experienced Engineering Manager for Oracle Cloud to join the world’s leading distributor of automotive and industrial replacement parts and value-added services. The company operates 5,500+ locations and services more than 20,000...

Good understanding of Red Hat OpenShift Container Platform, containers, and Ansible cloud management Experience with Kubernetes, containers, openvswitch, JBoss, Tomcat, Go, Angular.js (web frameworks), Python (web frameworks), .NET and RESTful APIs. Good understanding of Linux tools, with an emphasis on curl, strace, wireshark and using git Installation and...

technologies-expected : AWS about-project : We are recruiting a dynamic and experienced Site Reliability Engineering Lead to and grow our digital capabilities while enabling engineering teams with the tools, practices to safely ship features to our while adhering to standards, policies, and regulatory requirements. You will have extensive domain expertise...