Senior Investor Service Specialist

1 miesiąc temu

Kraków, Polska State Street Pełny etat

Why this role is important to us:

The team you will be joining is a part of International Fund Services (IFS), acquired by State Street in July 2002. IFS, also known as Alternative Investment Solutions is a recognized industry-leading provider of fund accounting, fund administration and risk services to hedge funds and private equity funds. These services are fully integrated to provide complete end-to-end solutions that span the front-, middle- and back-office requirements of institutional investors.

Join us if making your mark in the alternative investment industry from day one is a challenge you are up for.

What you will be responsible for:

As Investor Services Specialist you will:

  • Process investor trades: review documentation, ensure anti-money laundering documentation has been received, enter trade to system
  • Demonstrate timely and accurate process at all times in accordance with deadlines, operating procedures and legal regulations
  • Communicate with both investors and clients regarding investor investment activity
  • Distribute fund performance in accordance with client instructions
  • Arrange payment of fees, expenses on behalf of the fund
  • Prepare and distribute monthly investor statements in accordance with client instructions
  • During the course of normal day to day operation - be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures
  • Take responsibility for personal development and training
  • Involvement in the training and development of other team members
  • Liaise with internal parties and support departments to obtain key inputs to service delivery, resolve errors and discrepancies
  • Take leading role with Team Manager in liaise with other sites on all aspects of the service
  • Assure that departmental procedures and controls are adhered to and up to date
  • Assist Team Manager in implementation of new procedures and controls
  • Perform special projects and other tasks as assigned by the Team Manager

What we value:

These skills will help you succeed in this role:

Strong verbal and written communication skills

  • Very good English
  • Strong analytical skills
  • Working knowledge of MS Office suite including Excel and Word
  • Possess excellent organizational, planning and co-ordination skills
  • Attention to detail
  • Ability to perform effectively within strict client deadlines
  • Ability to learn quickly and work in a team environment
  • A thorough understanding of fund services is required

Education & Preferred Qualifications:

  • Degree in Accounting or Finance or Business related area would be an additional asset
  • Around 1 year of relevant industry experience
  • Basic understanding of business and operating environment, fundamental understanding of specialized discipline

We offer:

  • Hybrid working model- split between working from home and working from the office.
  • Employee savings plan
  • Premium life insurance package
  • Gold medical package
  • International operating environment
  • Language classes
  • Soft skills training
  • Technical workshops
  • Development sessions with a mentor,
  • Diversity of opportunities across a range challenging and highly complex activities
  • Technical or leadership career pathway

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

For further information, and to apply, please visit our website via the “Apply” button below.

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