Customer Order Specialist with German
3 tygodni temu
As Customer Order Specialist you will join Philipsâ Supply Chain. On daily basis you will have a chance to be crucial part of Supply Chain process for Health System products. Your key role will be collaborating and support of our sales departments for the DACH market, managing the quotation process and ensuring accurate order information for order booking.
In our Philips HS portfolio you can find our well-known products such as cardio monitors, ultrasound, defibrillators and diagnostic imaging equipment. Our customers are the most innovative hospitals around the world.
Your role:
- Managing incoming customer orders (systems, options and upgrades), overseeing and coordinating the process to complete and correct the order information until the order is ready to be booked
- Handling quotation process (preparing offers details, verifying price data, preparing documents for customers)
- Pro-active collaboration with the Account Managers, Project Managers, Product Managers and other stakeholders until the cases are completed and prepared for further processing in the Supply Chain team
- Ensuring that all parts of a customer orders (from factories and 3rd party suppliers) are correctly listed on the order
- Collecting missing information from the specialists in the sales organization
- Ensuring timely hand-over of the cases to order management according to the agreed policyÂ
- Providing support with further standardizing and documenting the way of working within the sales support teamÂ
You're the right fit if:
- You have around 1 year of experience preferably within Supply Chain, Customer Service, Sales Support or Logistics
- You have very good German language and English language(B2 level or higher)
- You are an excellent problem solver and have good organizational skills (time management, work management)
- You have knowledge of Excel (would be an advantage)
- You have knowledge of SAP or other ERP (would be an advantage)
Our benefits:
- Hybrid model of working
- Annual bonus based on performance achievedâ¯Â
- Private medical care with the option to extend it to family membersâ¯Â
- Benefit System cardsâ¯Â
- Discount for Philipsâ productsâ¯Â
- Wide variety of trainings & learning opportunities
- Promotion of a healthy lifestyle in the office
- Employee Assistance Program
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
⢠Learn more about our business.
⢠Discover our rich and exciting history.
⢠Learn more about our purpose.
If youâre interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
#LI-EU
#LI-Hybrid
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